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Withdrawal amount of INR 3000 not credited to my Bank account


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By Beerud
3 weeks ago

Hello AskGamblers Support,

I’m facing an issue with a withdrawal from the Parimatch gambling platform. My withdrawal request was submitted successfully, but I have not received the amount yet.

The withdrawal of Amount not been credited to my Bank Account.

Username/Account ID: 387385232

Withdrawal amount: 3000

Withdrawal date: 08/08/2026

Time: 3:25 PM

Payment method: UPI PAYOUT

Withdrawal status: Completed

Ticket ID: #123614814

Please help me raise a complaint and assist me in recovering the withdrawal amount. Here I have attached all the required documents. I have provided all the necessary details.

I have been continuously following up from day one; they are giving unnecessary responses, and I am also a person with a disability. I have also mentioned my disability condition. But they are not listening.

Bank Account statement password: 88751080692

I am sincerely requesting you to please solve my problem; it's been more than 10 days


Thank you.

Disputed

Disputed Casino Parimatch Casino
Amount ₹3000

Discussion

User name

Dear @Beerud,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Greetings,

We are pleased to inform you that your withdrawal transaction under Ticket ID 123614814 has been successfully resolved.

The funds have been reversed back to your betting account. Kindly log in to your account and check your balance and transaction history for confirmation.

Thank you for your patience and cooperation.
User name loyalty-level-1
Hello,


The issue is not yet resolved.
Kindly requesting you to please look into this and do the needful.


Thanks,
Parimatch id : 387385232
User name
Greetings,

Thank you for bringing these matter to our attention.

We would like to inform you that your cases under Ticket ID 123614814 has been forwarded to our Billing Team for further review.

Please allow the relevant team some time to investigate the transaction. We will provide you with an update as soon as we receive further feedback.

We appreciate your patience and cooperation while the review is ongoing

Parimatch Casino Complaint Stats

Resolved 254 / 333
Avg. Amount $2,392
Avg. Complaint Duration 8 days
Avg. Response Time 2 days
Time2play
COMPLAINT REFERRED BY AGCCS PARTNER Time2play (84)

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