Mark all as read

Settings

Notifications
Casino Complaints

Verification takes more than two months and I receive no help


2 years ago

It has been more than 2 months that parimatch only repeatedly asked me for the same documents to pass the verification, I have provided them multiple times but they do not want to carry out the process.

The documents that I have presented have met all the requirements and are the following:

*SELFIE WITH ID CARD and other details

*Bank statement of all the transactions

Player ID: 963427040

I currently have 431.62 PEN in parimatch account

Disputed Casino Parimatch Casino
Amount S/.431.62

Discussion

User name

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Parimatch Casino Complaints

See all complaints for this casino