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Parimatch Casino - Refund not given yet

UNRESOLVED

Complaint Info

Disputed casino

Parimatch Casino

Amount

₹ 2600

1 month ago

Curacao e gaming did not take my complaint because the website not come under ceg accreditation.

My player id is 190703880 on parimatch. I deposit 2600 rs on 31 jan 2025 on parimatch. They canceled my payment and said the refund you get in 7 working days but after 45 days passed I did not get refund. < personal information removed >. I requested them many time through customer support but they did not refund me yet, have excuses every time. It's made me too much uncomfortable. Please please help me 🙏. Please I attached bank statement for your reference the password of the statement is <password removed >. I have attached screenshot of the deposit also.

AskGamblers
1 month ago

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

1 month ago

Dear mohinder814626, we apologize for the delay. We had an issue with the billing, and it's going to be resolved by the end of this week.

1 month ago

Dear askgamblers team they are just making fool to everyone. On March 6 they tell me they credit my refund on same day that is 6 march. I attach screenshot please find the attachment.