PARIMATCH verification issue
My game id = 923550168
Ticket id = 83047647
Amount= 45000
I've been playing Parimatch casino from some last time. Till now, I hadn't faced any issues with deposit withdrawals. However, some time ago, I checked and found that the withdrawal option in my account was blocked. It was showing that your account does not allow you to create a withdrawal request. I contacted customer service and checked my email and found out that Parimatch had asked for additional proof. As additional proof, they asked for a selfie with national ID card, address proof, and bank statement. I shared all the details with Parimatch and they created a ticket. It's been 2-3 days today and my withdrawal option has not been unblocked and the ticket is still in processing. When I contact customer service they repeat the same answer. Even after my account verification the withdrawal option is not unblocked. First they verified my account and AADAHR card successfully but when I placed a withdrawal they rejected my withdrawal and BLOCKed my withdrawal. I already sent all the documents multiple times but they not solved my issue. I request Parimatch and askgamblers team to please verify my account as soon as possible so that I can remain connected with your platform.
If my account gets verified, I will change my review and I hope my problem is solved very soon.
Thanks in advance both of you.