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Not verifying my documents


My Parimatch player I'd is: 776128250 and Parimatch casino has blocked my account and asked for kyc documents to their email [email protected] on 27 November 2023 and I have sent all the requested documents to their email immediately but already 6 days past, they neither verify my documents nor replied anything. I asked again and again for my verification updates but not get any response from them.I asked also on their website live chat but they also not giving any updates. Please help me to verify my kyc as soon as possible. I'll be grateful to your team. Thanks

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User name

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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