Parimatch Casino - Amount not being credited to gaming account even after sending statement

UNRESOLVED

Complaint Info

Disputed casino

Parimatch Casino

Reason

Amount not credited

Amount

₹ 10000

mak070707

Hi,

I have deposited twice the amount of 10000 rs to the Parimatch.in the casino and one amount was credited after a week after repeated emails but the other amount of 10000 rs is still not credited. After sending all the transaction history I was promised by customer care that it would surely be credited but over 25 days no amount has been credited.

To frustrate me more customer care replied to submit the statement again, I have already submitted it at least 5 times.

Kindly credit back the amount to the source or to my gaming account

Thanks

AskGamblers

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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