Ag Awards

Palace of Chance not paying out

Complaint Info
Disputed casino Palace of Chance Casino
Reason Delayed payment
Posted on May 16, 2014

Hi, My withdrawl from palace of chance was verified on the 26/11/2010 and was to be sent out on within 7-10 business days. I waited for that and nothing. I have emailed them numberous times and been onto damian in live chat at least 10 times. Evey time i get told the same thing, "it'll be processsed middle or end of next week and still nothing. Can you help please. Thanks

Posted on January 7, 2011

I have been in touch with another lady. I am still waiting on payment but shes hopefully sorting it.

Posted on January 8, 2011

If you are referring to Claudia then you are in good hands she is in charge of player payout escalations.



Palace of Chance Casino Complaints

  • 139 of 152 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 1,935 USD avg amount

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