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Osiris Casino - Legitimate winnings removed, payment declined.

UNRESOLVED
Complaint Info
Disputed casino Osiris Casino
Reason Declined payment
Amount € 365
Posted on June 22, 2015

Made deposit and received bonus of 3 times the amount per usual. Made enough bets to meet that betting requirements to withdraw amount of $365 euro which was verified by one of their customer support personal over the phone last Saturday night (Australian time). Withdrawal pending last 2 days then received email from the casino's finance department advising that funds removed due to irregular betting. Deposit amounts left in account and all winnings removed. In addition it takes this casino about 3 days to respond to emails

Posted on June 18, 2015

Hi pritchwa,

We're looking into the issue for you.

Best,

Osiris Casino Support

AskGamblers
Posted on June 22, 2015

Any news?

Posted on June 22, 2015

The only contact I have had from them is that they will look into the matter. Osiris casino is a joke, it takes days for them to respond to simple email requests.
I would not expect to hear from them at all.
Thanks to all at askgamblers for your time regarding this matter.

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