This is my first win in this casino - actually quite a big win. I won 6 400 EUR in this casino on the ninth of April. I have done the account verification , had no problems with that. But today I got the email from the casino saying that my win won't be paid to me, the casino gave no good reason for taking away my win. They just stated the following - The Player is not allowed to use any strategy in playing with an active bonus in order to fulfill the requirements to wager the bonus. If the Player uses such strategies, and if the Casino has sufficient grounds to believe that the Player's actions are aimed solely to obtain financial benefits using the bonus advantage, then the Casino reserves the right to cancel all Player's winnings. What is this ? With this term the casino can just do whatever they want… They can just stop paying to every player, who has a good win in the casino. Obviously, i want my win paid to me.
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