Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Sin Spins Casino - Non Payment Of £90

RESOLVED
adztheyidooo United Kingdom
Posted on October 11, 2016.

I won £90 on the 17th September and after sending in my ID it was processed on the 21st September, i still haven't received this payment. I have contacted them on a number of times, first being told that it was processed on the 28th and should be in my bank within a few days. Then i was told that there was a problem with their credit card company they use which has resulted in late payments. It has been almost three weeks and still no payment has been received. I have also emailed them asking for them to make a fresh transaction of £90 and for them then to trace up what happened to the original transaction without a reply. I have tried and tried to sort this out between me and Sin Spins but have been left with no choice but to write a complaint on here.

AskGamblers
Posted on October 14, 2016.

Dear @adztheyidooo,

Please let us know if there's some update on your issue.

Posted on October 16, 2016.

Dear adztheyidooo,
i'm sorry but we cannot locate your email in our system,
can you please provide us with the username or email you used to sign up?

Thank you,
Sin Spins Team.

AskGamblers
Posted on October 20, 2016.

Dear @adztheyidooo,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds