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No Payment, No one is helping me


I made a withdrawal for $2500 that was approved on May 12th. The assured me after 10 business days I would recieve a tracking number. After 10 business days they said 5 more. We are now at the first of June, with no tracking number (mind you I made the withdrawal request in April) Now when I call, no one answers, and when I try to chat they just ignore me, and leave me hanging for 30 minutes. Can we get Tawni to look into this? I have seen a lot of people deal with the same issues, and I don't want to wait over 2 months for a payout everytime with this casino. I like SOV, but this is too much.

Jessica
Disputed Casino Slots of Vegas Casino
Amount $2500

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
Yep got it in the AM, deposited yesterday supposed to clear on Thursday. So as long as that goes well this complaint can be resolved.
User name
Hi Jessica--

Apparently your delivery was much quicker than my receipt of tracking--I just received your tracking and I see the payment was already delivered to you, yesterday. :-)

I wish you all the best,

Tawni
User name loyalty-level-2
Thanks so much. You're really good at getting stuff done quickly. I appreciate it and look forward to your reply. Thanks agin!

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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