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Slots of Vegas Casino - Waiting for withdrawal of $200 for more then 40 days already

RESOLVED
Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 200
Posted on May 10, 2017

Hello, on April 2 I won $ 200 in slots of vegas casino, sent documents and waited for payment. It took several weeks and I started sending messages to the e-mail address, with the question when
Will I get paid? Without receiving an answer I thought that the casino did not see my message and sent a few more messages. But I still have not received an answer, how do I know when I will receive payment,
If they do not answer me? I saw that there is a manager of this casino, I would like to contact him and report my problem. For about 40 days, I do not receive information about my payment.

Posted on May 13, 2017

Hi Bo--

I'm sorry for the frustration you've been having with this.

I've reviewed your account and the only thing holding things up at this point is that there is no current withdrawal request. Please log in to your casino account and enter the withdrawal section of the cashier and request the withdrawal. Once this is done, we can get moving on your payment.

I'll keep an eye out for this.

All the best,

Tawni

EklundBO Norway
Posted on May 14, 2017

thank you money received

AskGamblers
Posted on May 14, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

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