Complaint #2 Nitrospins Casino

Nitrospins doesnt pay my cashout since March 21st

By JiiPee V.

2 years ago

Message on forum

I made 335€ cashout on the 21st of March and it's still pending.

The account is verified. Nitrospins just delays my payment and I don't know why.

They have very poor support and they give only runaround answers about my payment. For example, I haven't got any timeframe for my cashout to be processed.

Can you help me get my money?

Disputed Casino Nitrospins Casino

Reason Delayed payment

Amount €335

Discussion

AskGamblers

• Support Team

2 years ago

Dear Nitrospins Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Nitrospins Casino Complaint Stats

Resolved 0 / 3

Avg. Amount $494

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

Nitrospins Casino Complaints

See all complaints for this casino

Does not process my withdrawal 300 EUR

Nitrospins does not process my withdrawal of €300 which I made on 2024-04-17.

They don't give any answer to why, just that they are working on it. But nothing happens. Live chat just ignores and closes the chat when trying to get answers from them.

Can't find how I can attach files with proof.

I have the email conversation ..

Unresolved

€300

Violation of the payment deadline

I've been waiting for payment since the 19th. At first I waited 48 hours for verification, then they wrote that payments were only made on weekdays, wait until Monday. But at that time they had Thursday and Friday, the payment did not happen. Now Monday there is no payment again.

These are violations of the 3-day deadline that they told me about.

Unresolved

$800