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NetBet Casino - Refusing to pay

RESOLVED
Complaint Info
Disputed casino NetBet Casino
Reason Delayed payment
Amount € 1067
Posted on January 10, 2015

Dear Mr/Mrs,

On the 30th of september i played a netbet reload and eventually i withdrew 1067 eurls. I was asked to send in my documents and i sent them directly. Since then i've contacted them about 20 times in the livechat and i've send them many emails. But i still didnt receive the money. Meanwhile it's more than one month later. Can you please help me to solve this issue?

Kind regards,

Cary Steijger

AskGamblers
Posted on November 11, 2014

Dear @Carry65b,
Any update considering your complaint? Thank you.

Posted on November 11, 2014

Dear ASkgamblers,

No. It's still the same. Apparantly they don't reply here..

Kind regards,

Cary Steijger

AskGamblers
Posted on January 6, 2015

This case has been reopened upon casino's request.

Dear @Carry65b,

We have been informed by the casino management that your payment was successfully processed. Please confirm.

Posted on January 9, 2015

Dear Mr/Mrs,

I can confirm that i received it.

Kind regards,

Cary Steijger

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