Ag Awards

NetBet Casino - Pay out

Complaint Info
Disputed casino NetBet Casino
Reason Delayed payment
Amount € 2000
Posted on July 16, 2014

2 days ago i tried to withdrawal the amount i won in casino. it has passed 2 days now i am trying to log on to the website but they have been suspended me for the reason wrong mail wrong phone number.

But all the details given are true and i could not reach them on live chat and also with the phone number on their website.

i am still waiting for my 2000 euro pay out. and i could not reach them they are not responding.

Posted on December 14, 2013


In reply to your message, we assure you that your file is complete now and your winnings will be processed as soon as possible.

Please be reminded that the phone number you registered in your file is not valid and therefore we were not able to contact you. According to our Terms and conditions, all information included in the registration form submitted to NetBet must be true, accurate, and complete.

However, once we have managed to speak to you on the phone and you have sent all the requested documents, your player account was unblocked and your withdrawal was sent to our payment agent for processing.

Hoping you find this information useful, we wish to thank you for your cooperation and patience.

Kind regards,

NetBet Casino Representative

Posted on January 21, 2014

i have recieved this winnngs on the 19th of december. Thanks for this one and also to

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