I can’t withdraw, my account verified didn’t accept a bonus, all their methods of withdrawing say error if it loads it says accepted then come it comes back into my account saying it’s my banks issue and I’ve rung my bank and they said it’s nothing on their end, after 20+ failed attempts every time it fails there’s another excuse in my emails every time or usually it just doesn’t process and says error, the bot support team has a different reason every time from why it isn’t working saying my details are wrong or I need to deposit again or use another card??
Complaint Info
Dear National Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Hello Leo66,
Thank you for your appeal. We understand how important this issue is for you and are already working on it. As soon as new information becomes available, we will contact you immediately. Thank you for your patience and understanding!
Dear @Leo66,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Dear @Leo66,
The issuer bank is currently not accepting credits from our industry, which is why all refund or payout attempts are being declined. Unfortunately, this is entirely due to the issuer's policy, and we are unable to override or influence their decision.
We kindly recommend considering an alternative payment method. Please let us know if further assistance or clarification is needed.
National Casino Complaints
- 6 of 6 resolved
- 1 day avg response
- 1 week avg complaint life
- 1,427 USD avg amount
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Resolved
National Casino - Account never gets verified and delay withdrawals
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National Casino - Account never gets verified and delay withdrawals
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National Casino - Casino will not pay me
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National Casino - No Such Document that I am aware of
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National Casino - No Such Document that I am aware of
Hello I am having great difficulties with National Casino.I put in for a withdrawal of my winnings and of course they wanted to verify my account. I ...
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