Mystake Casino - Withdrawal was rejected without any reason

Hello Catia,

At last, you requested a withdrawal on 13.06.22 however, after that you emailed us to cancel it.
Could you please let us know your current issue? We'll do our best to assist you.

Kind regards,

You rejected my withdrawal which I submitted on 6 of June without any reason, i was waiting full 3 working days and you cancelled it due to technical issues you said.

I was waiting to receive my funds so I can deposit again but you were keep delaying my withdrawal.

Now I have requested a new withdrawal, let’s see if finally this will be successful. I am enjoying the site but I am having issues withdrawing my funds.

Hi Catia4,

As far as I see, you already requested a withdrawal. Please wait 1-3 working days in order for the relevant team to process it.

Kind regards,

Dear @CATIA4,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hi,

I have successfully received the disputed amount.

Thank you for your help.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.