What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Recent Searches

Clear

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Mystake Casino - Missing deposit with ETH since 5 days

RESOLVED
Complaint Info
Disputed casino Mystake Casino
Reason Amount not credited
Posted on July 27, 2021

Hello again. I am missing a 100€ ETH deposit . The Casino is already done with the process and will not do anything to help me.

Screenshoots from the mail that they are done. Other screen from the Deposit adress. Here the link from the transaction: https:­//b­scs­can.co­m/t­x/0­x3a­925­a56­1d0­169­be5­fdd­2dd­471­7f3­6d0­26d­7ee­7b2­564­08d­fd5­eca­4f2­6d4­8afed

AskGamblers
Posted on August 4, 2021

Dear all,

This complaint has been reopened as per Mystake Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Posted on August 5, 2021

Daistan, we are very sorry to hear about the inconvenience you've experienced while dealing with MyStake.

We've checked our system a few times and your transaction and the address is nowhere to be found.

Additionally, it is highly presumable that you have transferred the money to the wrong address.

Lastly, in the photos below, you can see that you haven't followed the provided instructions correctly. That might also be the reason why the amount didn't reach us.

Posted on August 5, 2021

The adress is correct. Token could be possible. Anyway i closed my Account on this scam site. The complaint can be closed, I dont care anymore.

AskGamblers
Posted on August 5, 2021

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by parties during the complaint process, and based on casino explanation as well as the player's confirmation, the AskGamblers Complaint Team considers this case resolved and closed.

While we understand this might not be the outcome expected by the complainant, we would like to remind you that in case of a disagreement with our decision further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy