Ag Awards

Mr Green Casino - Locked my account and refused to refund the remaining balance

Complaint Info
Disputed casino Mr Green Casino
Reason Refund declined
Dnk Lithuania Message
Posted on December 12, 2014

I was the client in MrGreen casino.
i was depositing and playing.; After i found that games may be not fair...i asked to give me my game rounds history. They didnt give it to me and instead of that, they closed my account with all my funds there. For already whole week, they are not refunding the money, i cant reach their managers, they are not giving no information. They are simple THIEVES

Dnk Lithuania Message
Posted on December 12, 2014

The Mrgreen casino..uses to be very unfair with clients, they uses everything to protect their rights, but they forget their duties and client rights

Posted on July 31, 2015

We have zero tolerance for abusive and vulgar behavior. We got evidence from a casino management that this player was harassing and vulgar toward their support. We consider this complaint rejected.

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