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Mr Green Casino - Delaying account verification and €3,600 withdrawal

Complaint Info
Disputed casino Mr Green Casino
Reason Delayed payment
Amount € 3600
Posted on May 21, 2019

5 days ago I made a withdrawal in Mr Green, first they wait to 46h limit and asks me documents for verification, I sent all what was asked. Before I have made many successful withdrawals. They told me vertification takes max 48h. Now it has taken over 3 days, nobody tells me nothing what is going on. They blocked my account and are holding my 3.6k withdrawal. I have done nothing wrong and they keep stalling. I'm worried about my money cause I have now read many bad experiences with Mr Green trying to steal players money.

Posted on May 21, 2019

Case resolved already, loong vertification process what went over the time limit, got the withdrawal, now just need to decide do not dear to play anymore on Mr Green

Posted on May 21, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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