To be able to make a withdraw, they told me to make a deposit first.
I tried Visa and also Mastercard, but "oops, something went wrong...". I tried it with Firefox and Chrome, also without addblocker... no way.
Sepa or banktransfer isnt offered for german players.
I entered no Chat (with Jason, 31/09) and he told me to deposit with paysafecard. I did and also rolled over 2 times my deposit.
Now there is no way to withdraw my funds (52,- Euro). They always tell me that I have to deposit again, now by Creditcard, but it still isnt possible.
I have no payment problem with my bank and Im using this cards directly for sportbets and other casinos.
Last week I had to send all screenshots step by step to prove that there is no way to use any creditcard. They promised me to fix it between 2 days.... and nothing. Each time I enter the chat I have to explain everything one more time and there are allwas the same answers.... it seems to be a big pisstake and my money maybe is gone. But I will have to publish my bad experiences in german and english casino boards im using.