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Mr.Bet Casino - Waiting for verification to receive my funds

RESOLVED

Complaint Info

Disputed casino

Mr.Bet Casino

Amount

$ 1300

YaBoyskitilez69 Alberta
6 months ago

So yesterday I hit the mid jackpot on Mr. Bet casino and won $1,300 but when I went to go withdrawal like usual (I’ve withdrawn money from them before and received it) it just stayed in Processing, I contacted support but they keep telling me to be patient and that I may need to verify my account and that they would send it to me via email in 24 hours and once completed and approved they’d send me my funds in 48 hours, however, they never sent me any thing to verify my account, and won’t update me with what’s going on, I email support and they stopped replying to my emails. I really needed the winnings to help pay for my place as it came at a very Desaparate time hence why I was so happy to win $1,300 idk what to do, they won’t even send me the $40 I deposited and requested to deposit back into my bank account. I really need help and just want my winnings and money and NEVER return to Mr.Bet again.. they have ignored me and been avoiding me all day and I’m sick of it

YaBoyskitilez69 Alberta
6 months ago

Okay so update they finally sent me verification stuff but now refuse to verify my banking info/payment method no matter what I do…

6 months ago

Dear YaBoyskitilez69,

To complete your account verification, we kindly ask you to upload a bank statement. The reason for this request is to meet the requirements related to your account activity and flow of funds. Specifically, we need the following document:

- A bank statement (Proof of Payment - POP) for the month of August.

Please upload the required document at your earliest convenience so we can proceed with the verification.

If you have any questions or need assistance, feel free to contact us.

YaBoyskitilez69 Alberta
6 months ago

Dead mr best, I have uploaded my augest bank statement over 100 times just for it to be rejected by you

YaBoyskitilez69 Alberta
6 months ago

Dear AskGamblers, please be advised I have just resubmitted my august Bank statement Again, along with a picture of my bank card

YaBoyskitilez69 Alberta
6 months ago

Dear Mr.Bet Casino,
Email confirmation has been sent to provide proof that I have submitted the required documents again, I have also taken the liberty to include AGLCC (AskGamblers) in the sent email for their records to show proof of Attempt to resolve this matter. P.S. attachment below is to provide proof that I have submitted the requested documents before Mr.Bet casino responded to this complaint/Claim

YaBoyskitilez69 Alberta
6 months ago

Dear all, I have taken the liberty of writing up a Settlement offer as I’ve spoken to legal advise and have decided to take these matters into court if not resolved where I am entitled to a $2.3M CAD lawsuit due to fraud and delay in payment without reasonable cause attached below are two attempts of giving Mr.Bet casino a settlement offer to resolve these matters outside of court to save both of us time and them money as they could be subject to not only $2.3M CAD payout but as well as any and all Court and lawyer fees, Thanks,


Kindest regards.

< full name removed >

-Client of dispute & Casino

YaBoyskitilez69 Alberta
6 months ago

At this point I’ve tried everything and submitted multiple different documents with zero success, I’ve uploaded bank statements, screenshots of transactions from my bank depositing funds i tho their account, I’ve even gotten ahold of Interac and they supplied me with confirmation of payment with name, Date and time of deposit , I’ve tried everything with ZERO success and support team just keeps telling me to upload a document my Bank service doesn’t Offer, at this point it is in my personal belief that Mr.Bet is a Scam and will FRAUD you out of your money, I’ve spent over $3K and only got back Under $100 before they redstricted my account so I’m no longer able to withdrawl and my account balance went down to $613, DO NOT conduct business with this Casino they are not legit and will fuck you over like they did me, I’m now out $3,845 Thanks Mr.Bet

YaBoyskitilez69 Alberta
6 months ago

Dear AskGamblers,
After giving them everything the requested and required they still keep rejecting my verification and now threatening to deactivate my account. Please intervene

AskGamblers
6 months ago

Dear Mr.Bet Casino,

Please let us know about the updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

YaBoyskitilez69 Alberta
6 months ago

Dear AskGamblers,
I am writing this reply to inform you that Mr.Bet casino has approved my Payment verification part and we have moved forward to the withdrawal verification process as stated in attachment below, and shall post any and all updates Regarding this Matter,

Thank you for your assistance and cooperation,

Kindest Regards,

-Rylee G. (Client & Complainant)

YaBoyskitilez69 Alberta
6 months ago

Dear Ask Gamblers,
I am writting this comment to inform you we have successfully Got Mr.Bet to verify my account and release my winnings!!! Thank you for alll your help

Best Regards,
RYlee G. client

AskGamblers
6 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Mr.Bet Casino Complaints

  • 127 of 128 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 3,499 USD avg amount

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