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Mr.Bet Casino - Payout delayed for 6 days

RESOLVED

Complaint Info

Disputed casino

Mr.Bet Casino

Amount

€ 3000

FlorianK Niedersachsen
Posted on February 17, 2024

Hello everyone, I have been waiting for a payment of €3000 since February 8th, 2024.

The friendly support says it can take up to 7 days. The money has been posted to the financial service provider.

So far I have had no problems with withdrawals at all and I am satisfied. Now I'm really surprised and thinking about it. I really don't want to switch to another casino.

AskGamblers
Posted on February 19, 2024

Dear Mr.Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on February 20, 2024

Dear ASKGAMBLERS,

We're pleased to confirm that the user's withdrawal was successfully processed on February 19, 2024, and the funds have been transferred to the account.

AskGamblers
Posted on February 20, 2024

Dear @FlorianK,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.