Mr.Bet Casino - MrBet refuses to verify and release 80000

Dear Mr.Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Mr bet replied :

Hello,< first name removed >!

Thank you for contacting us! I hope my letter finds you well!

We are very sorry that you had a negative experience on our site. You can leave a complaint at the independent dispute resolution center casino.guru, where gambling industry experts will definitely consider your case.

Please be advised that your case about verification has already been forwarded to our relevant department. As soon as we receive a response from them, we will notify you by email about the results or if additional information is required. Please wait for our response.

Please note that our Customer Service Team is always happy to assist you. We are here for you 24/7.

Yours faithfully,

The game club manager, Filip

14825709

//

Since then my account has been verified and I received a first withdrawal of $4500. But they are limiting me at $7500 per month so I requested a new withdrawal of 3000 to complete the limit. If they are in any kind of way making things complicated I will go through with my attorney which I have a scheduled appointment tomorrow at 3 PM Eastern time

Dear AskGamblers,

The user has successfully passed verification on our website. We ask the user to pay attention to rule 3.6.2 In cases where a Player's total winnings exceed five (5) times the total sum of their deposits, maximum withdrawal limit of 5,000 EUR (or equivalent in another currency) within a 30-day period.

Withdrawals will be processed within the withdrawal limits for this rule.

If you have any questions, we are happy to help.

Dear @Alexroots741,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I am currently considering my case resolved thank you

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.