Complaint #1 Midarion Casino

Midasluck Casino - Delayed withdrawal for ten days now

By Axl126

10 months ago

Hello. I have been waiting for 10 days for my withdrawals to be processed. With a processing time of three days. Please contact their withdrawal processing department so that they can do their job faster. This is not normal what they are doing. I have requested three withdrawals of 500 euros each. Thank you and have a nice day

Disputed Casino Midarion Casino

Reason Delayed payment

Amount €1500

Discussion

AskGamblers

• Support Team

10 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Axl126

10 months ago

Hello. The three withdrawals in question were completed. I received my money. There is one more withdrawal left to receive all my winnings. I hope it will be completed within a reasonable time, so I won't be looking for you. Thank you and have a nice day.

AskGamblers

• Support Team

10 months ago

Dear @Axl126,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Midarion Casino

• Representative

10 months ago

Dear Axl126,

We are pleased to confirm that your withdrawal has been successfully completed on our end.
Should you have any questions or require further assistance, please do not hesitate to contact us.

Thank you,
Midasluck Team

Midarion Casino Complaint Stats

Resolved 3 / 3

Avg. Amount $1,350

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Midarion Casino Complaints

See all complaints for this casino

Delayed payment for too long

Hello Midarion & AskGamblers,

The reason I'm complaining today is because my withdrawals still havent been processed after 6 business days. This kind of delay isnt mentioned anywhere and doesn’t seem normal. My account doesn’t require any verification either, so im a bit unsure on whats causing this.

I have also contacted support with live chat, but the experience hasn’t been good. The replies feel very generic and repetitive, and it doesn’t seem like anyone is actually looking into the issue or helping move things forward.

I would appreciate some assistance and help in my case and the acceleration of my withdrawal process, thanks!

Resolved

€1,500

Witdraw not paid and account locked

Dear Askgamblers

I have found that 500€ withdrawal submitted 14th January have not been paid. Also 16th January I found login to my Midarion account have denied because of "account review". 19th January I have contacted them to explain this situation via email but only response I have got from them is they have received my request. I hope you can help me get my funds and account back.

Best regards

Resolved

€500