Complaint #76 Megapari Casino

Withdrawal requests keep being rejected without any explanation

By harshjain1216

2 years ago

Hello,

I have problems with withdrawing my money from Megapari casino. Withdrawal requests keep being rejected without any explanation and I don't know what to do anymore..

I have tried a thousands of times and my withdrawal requests keep being rejected - at first its status is "accepted" and after only couple of minutes, my balance changes back to like it was before I requested to make a withdrawal..

I wrote to them - not only once but a hundred of times and they keep ignoring me or just repeating the same 2 or 3 short senseless states.

Heeelp me please.

Disputed Casino Megapari Casino

Reason Declined payment

Amount ₹16932

Discussion

AskGamblers

• Support Team

2 years ago

Dear @harshjain1216,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Megapari Casino

• Representative

2 years ago

Dear harshjain1216,

We sincerely apologize for the delay in our response and for the lengthy verification process you have experienced. We appreciate your patience and the information you have provided.

Sometimes the verification process may take a little longer, but we want to assure you that this is necessary to ensure complete security on our platform.

I contacted our Security Department and was informed that the verification was successful.

Thank you for your understanding and cooperation.

Best regards,
MegaPari Team

harshjain1216

2 years ago

just let me know what the meaning of shortly is according to you, (i.e. 1day , 10 days, 1 month, 10 months, 1year ,etc) beacuse i have been waiting since 17++ days

Megapari Casino

• Representative

2 years ago

Dear harshjain1216,

We apologize for the extended wait during the verification process. I understand how frustrating this must be and appreciate your continued patience.

I have contacted our Security Department, and they have received your driver's license. It is currently under review. Please expect a resolution shortly.

Thank you for your understanding and cooperation.

Best regards,
MegaPari Team

Megapari Casino Complaint Stats

Resolved 67 / 67

Avg. Amount $2,258

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (220)

Megapari Casino Complaints

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Withdrawal method issue

I am writing to report that the withdrawal methods are completely missing/not showing in my account. I have been trying to reach customer support for a week with no response.Please check my account restriction and let me know what documents are required to verify my identity and restore my withdrawal options.

-Account Details

Account ID: < removed and sent to the casino >

Registered Email: < removed and sent to the casino >

Last Deposit Method Used( visa )

Attached are my ID card and a screenshot of the empty withdrawal page for your review.

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Withdrawal and verification related issues

Dear AskGamblers Team,

I would like to submit a formal complaint against Megapari regarding my account verification, which has remained unresolved for more than 15 days. I have 26400 which is stuck in megapari.

My account is currently restricted due to a pending verification, and as a result, I am unable to make any deposits or withdrawals. This has prevented me from accessing and using my account.

Over the past 15+ days, I have made multiple attempts to contact the Megapari support team through email and other available support channels. Unfortunately, I have not received a single response to any of my emails. I have attached copies of the emails I sent as proof of my repeated attempts to seek assistance.

The main issue is that I have never been informed about the verification requirements. Despite repeatedly asking the support team how I can complete the verification process, I have received no guidance regarding which documents or identification are required. I am fully willing to provide any documents necessary to verify my account, but without any response from the operator, I have no way of knowing what is required.

The complete lack of communication from Megapari’s support team has left me unable to resolve this issue despite my continuous efforts.

I kindly request that AskGamblers intervene and assist in resolving this matter by requesting that Megapari:

* Respond to my pending support requests.
* Clearly inform me of the documents and verification requirements for my account.
* Complete my account verification as soon as possible.
* Restore full access to my account so that I can make deposits and withdrawals without further delays.

I sincerely appreciate your assistance and hope that, with your intervention, this issue can be resolved promptly.

Thank you for your time and support.

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On June 21, 2026, I initiated a deposit of 10,000 INR to my account via MobiKwik Wallet. While the funds were successfully deducted from my bank/wallet balance, they have not been credited to my account with Megapari

Details of Transaction

Transaction Date: 21/06/2026

Amount: 10,000 INR

Transaction/Order ID or UTR: 654bc29d21e13

Payment Method: MobiKwik Wallet

I have contacted Megapari support multiple times regarding this issue. Despite providing all requested information (including proof of payment), I have only received generic, automated responses instructing me to wait 12–24 hours. It has now been 6 days, and the funds remain uncredited. Furthermore, when I sought an update regarding the status of my funds, I was banned from the support channel.

I am requesting that the operator either credit the 10,000 INR to my account immediately or initiate a full refund of the deposit to my original payment method.

I have attached the following documentation to support my claim:

Screenshot of the successful debit from my payment provider showing the transaction ID/UTR.

Screenshots of my communication history with support, including the lack of resolution and proof of being blocked/banned.

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Delayed and missing withdrawals Total 650 CAD

Delayed and missing withdrawals (Total: 650 CAD)

Corps du message (Description) :

Dear Casino Guru / AskGamblers Team,

I am filing a complaint against Megapari regarding multiple withdrawal issues and generic responses from their customer support.

My account ID is < sent to the casino >. My account is fully verified.

I currently have three withdrawal requests that have not been credited to my bank account, totaling 650 CAD:

April 30, 2026: Withdrawal request No 4786314803 for 200.00 CAD

April 30, 2026: Withdrawal request No 4786569909 for 250.00 CAD

May 1, 2026: Withdrawal request No 4786678053 for 200.00 CAD

I was informed that the two requests from April 30 were "approved", but I have still not received any funds in my bank account. The request from May 1 appears to be blocked or stuck in pending.

Whenever I contact customer support, they do not provide any real explanation or tracking information. They only send generic responses asking me to be patient and wait. I was told to wait until today, but my money is still missing.

I have attached a screenshot of my account management page showing my account ID and the exact transaction numbers, as well as screenshots of my communications with support.

I kindly request your assistance in investigating this matter and forcing Megapari to process and release my payments immediately.

Thank you for your time and help.

Sincerely,

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