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Withdrawal requests keep being rejected without any explanation


1 year ago
Hello,

I have problems with withdrawing my money from Megapari casino. Withdrawal requests keep being rejected without any explanation and I don't know what to do anymore..

I have tried a thousands of times and my withdrawal requests keep being rejected - at first its status is "accepted" and after only couple of minutes, my balance changes back to like it was before I requested to make a withdrawal..

I wrote to them - not only once but a hundred of times and they keep ignoring me or just repeating the same 2 or 3 short senseless states.

Heeelp me please.
Disputed Casino Megapari Casino
Amount ₹16932

Discussion

User name

Dear @harshjain1216,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear harshjain1216,

We sincerely apologize for the delay in our response and for the lengthy verification process you have experienced. We appreciate your patience and the information you have provided.

Sometimes the verification process may take a little longer, but we want to assure you that this is necessary to ensure complete security on our platform.

I contacted our Security Department and was informed that the verification was successful.

Thank you for your understanding and cooperation.

Best regards,
MegaPari Team
User name loyalty-level-2
just let me know what the meaning of shortly is according to you, (i.e. 1day , 10 days, 1 month, 10 months, 1year ,etc) beacuse i have been waiting since 17++ days
User name
Dear harshjain1216,

We apologize for the extended wait during the verification process. I understand how frustrating this must be and appreciate your continued patience.

I have contacted our Security Department, and they have received your driver's license. It is currently under review. Please expect a resolution shortly.

Thank you for your understanding and cooperation.

Best regards,
MegaPari Team

Megapari Casino Complaint Stats

Resolved 64 / 64
Avg. Amount $2,360
Avg. Complaint Duration 8 days
Avg. Response Time 1 day
Apostaconfiavel
COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (215)

Megapari Casino Complaints

See all complaints for this casino
Withholding 200888 INR for over 30 days

I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.

My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

Status solved Resolved
₹200,888