Complaint #57 Megapari Casino

Withdrawal requests always rejected and I cant withdraw my money

By Mia

2 years ago

Hello,

I have problems with withdrawing my money from Megapari casino. Withdrawal requests keep being rejected without any explanation and I don't know what to do anymore..

I have tried a thousands of times and my withdrawal requests keep being rejected - at first its status is "accepted" and after only couple of minutes, my balance changes back to like it was before I requested to make a withdrawal..

I wrote to them - not only once but a hundred of times and they keep ignoring me or just repeating the same 2 or 3 short senseless states. One hour ago I checked the casino again to give another try and repeat my withdrawal request and I noticed that in the meantime, they deleted (disabled?!) almost all card payments system options and left me only different (and for me useless.. :( ) payment options to withdraw my money..

Heeelp me please.

Disputed Casino Megapari Casino

Reason Declined payment

Amount €70

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

730868233

• Slovenia

2 years ago

Finally managed to make a withdrawal!! Thanks to AskGamblers of course! I am really happy I finally made it and withdrawed my money. THANK YOU, ASKGAMBLERS!

730868233

• Slovenia

2 years ago

Today I almost gave up and I decided to give a last try.. so I decided to make a new deposit 10€, using another card (Visa!) for payment method.. everything went so smoothly - of course, ONLY when you deposit and give them money.. 😡
After that, I played with that money in casino and then tried to make a withdrawal - WITH OTHER PAYMENT METHOD (VISA, NOT MASTERCARD AS BEFORE!).
AND GUESS WHAT?!
OF COURSE... REJECTED AGAIN!!!!!

Megapari Casino

• Representative

2 years ago

Dear @730868233,

Apologies for the delay in responding. Following a thorough review by our payment team, we have found that the issue does not originate from our end. I recommend contacting your bank again for a more detailed understanding of the situation.

We are able to provide two alternative solutions:
1. Consider using a different card. If you haven't used this card for deposits previously, kindly confirm the new details by emailing security@megapari.com.
2. Alternatively, you have the option of a SEPA withdrawal.

Thank you for your patience and understanding.

Megapari Casino Complaint Stats

Resolved 64 / 64

Avg. Amount $2,360

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Megapari Casino Complaints

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My first Deposit amount 1700 date of 26-05-2026 second Deposit 8000 date of 06-06-2026 this two amounts not credited my megapari account for Ur reference.
I will attach my transaction pics and my bank statement also

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3 days withdrawal delay

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Delayed and missing withdrawals Total 650 CAD

Delayed and missing withdrawals (Total: 650 CAD)

Corps du message (Description) :

Dear Casino Guru / AskGamblers Team,

I am filing a complaint against Megapari regarding multiple withdrawal issues and generic responses from their customer support.

My account ID is < sent to the casino >. My account is fully verified.

I currently have three withdrawal requests that have not been credited to my bank account, totaling 650 CAD:

April 30, 2026: Withdrawal request No 4786314803 for 200.00 CAD

April 30, 2026: Withdrawal request No 4786569909 for 250.00 CAD

May 1, 2026: Withdrawal request No 4786678053 for 200.00 CAD

I was informed that the two requests from April 30 were "approved", but I have still not received any funds in my bank account. The request from May 1 appears to be blocked or stuck in pending.

Whenever I contact customer support, they do not provide any real explanation or tracking information. They only send generic responses asking me to be patient and wait. I was told to wait until today, but my money is still missing.

I have attached a screenshot of my account management page showing my account ID and the exact transaction numbers, as well as screenshots of my communications with support.

I kindly request your assistance in investigating this matter and forcing Megapari to process and release my payments immediately.

Thank you for your time and help.

Sincerely,

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Withdrawal being delayed no legitimate reason

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I keep getting told to wait 12 hours over and over again. They say finance hasn't come up with a solution and to come back in 12 hours. & it's getting really frustrating because it only took a call hours for my past withdrawals to complete, so I really dont understand why this is happening now, and I am not receiving any help whatsoever

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Deposit amount not credited my megapari account

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Again i am facing the same issue.

Withdrawal amount has not been credited to my bank account. 10000 INR since 03-04-2026

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For your reference, I will attach the withdrawal request photo

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Withholding 200888 INR for over 30 days

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My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

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