Complaint #57 Megapari Casino

Withdrawal requests always rejected and I cant withdraw my money

By Mia

2 years ago

Hello,

I have problems with withdrawing my money from Megapari casino. Withdrawal requests keep being rejected without any explanation and I don't know what to do anymore..

I have tried a thousands of times and my withdrawal requests keep being rejected - at first its status is "accepted" and after only couple of minutes, my balance changes back to like it was before I requested to make a withdrawal..

I wrote to them - not only once but a hundred of times and they keep ignoring me or just repeating the same 2 or 3 short senseless states. One hour ago I checked the casino again to give another try and repeat my withdrawal request and I noticed that in the meantime, they deleted (disabled?!) almost all card payments system options and left me only different (and for me useless.. :( ) payment options to withdraw my money..

Heeelp me please.

Disputed Casino Megapari Casino

Reason Declined payment

Amount €70

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

730868233

• Slovenia

2 years ago

Finally managed to make a withdrawal!! Thanks to AskGamblers of course! I am really happy I finally made it and withdrawed my money. THANK YOU, ASKGAMBLERS!

730868233

• Slovenia

2 years ago

Today I almost gave up and I decided to give a last try.. so I decided to make a new deposit 10€, using another card (Visa!) for payment method.. everything went so smoothly - of course, ONLY when you deposit and give them money.. 😡
After that, I played with that money in casino and then tried to make a withdrawal - WITH OTHER PAYMENT METHOD (VISA, NOT MASTERCARD AS BEFORE!).
AND GUESS WHAT?!
OF COURSE... REJECTED AGAIN!!!!!

Megapari Casino

• Representative

2 years ago

Dear @730868233,

Apologies for the delay in responding. Following a thorough review by our payment team, we have found that the issue does not originate from our end. I recommend contacting your bank again for a more detailed understanding of the situation.

We are able to provide two alternative solutions:
1. Consider using a different card. If you haven't used this card for deposits previously, kindly confirm the new details by emailing security@megapari.com.
2. Alternatively, you have the option of a SEPA withdrawal.

Thank you for your patience and understanding.

Megapari Casino Complaint Stats

Resolved 87 / 87

Avg. Amount $1,858

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 67 out of 67 complaints in this category have been resolved.

This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino

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Megapari Account ID: 1493589223
My player balance has never been credited. For 8+ days support only says "team is working on it" with no solution.
I have attached Wave transaction receipt and Megapari account screenshot.
I request immediate manual credit or full refund.
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Since more than 2 weeks ive been trying to withdraw some of my money! I ended emailing with their security team and they want me to give em a deposit document from 24 04 26 amount 295USDT

The problem is that deposit doesnt exist! I ve been trying to explain to them dozen of times that acoording to their website that depopsit was credited onto my account on 21 04 26 !!! But it is like speaking with a bot or s AI! They have no clue what im saying

I keep calling their customer support almost everyday but they don allow me to speak with anybody from security team!

In attachment you will find history of my conversations with customer service and security team.

I hope you can somehow help me please!

I appreciate that!

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Withdrawal 800 MAD not received

Hello AskGamblers team,

I want to file a complaint against Megapari Casino.

On 04/10/2026, I requested a withdrawal of 800 MAD.

My user ID is 5365637457. The transaction ID is 1376828615. On the Megapari site, the status is SUCCESS, but the money never arrived in my Bank of Africa BMCE bank account.

I contacted support many times Ticket ID 99638d1e-ff8c-4807-b4d4-6b1495c96e83 and they keep saying wait. More than 10 days have passed.

I have attached my bank statement from 01/10/2026 to 13/10/2026 showing no 800 MAD received. Also screenshot of Megapari withdrawal history showing SUCCESS.

Please help me get my 800 MAD. I have been patient.

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Deposit 26,000 PKR not credited since 08 Oct 2026

Amount: 26,000 PKR / 26,000 PKR

Date of transaction: 08 Oct 2026, 06:48 AM

Hello AskGamblers Team,

I deposited 26,000 PKR to Megapari on 08 Oct 2026 at 06:48 AM.

My Megapari User ID: 1795256917

Email: <removed>

Payment Method: Meezan Bank to UBL (Raast P2P)

Beneficiary Name: GHULAM FAREED

Beneficiary Account: UBL XXXX90175041

STAN Number: 495053

Amount: 26,000 PKR

The amount was successfully debited from my Meezan Bank account (ending 8264). I have bank statement proof showing STAN 495053.

However, the funds were never credited to my Megapari player account. I contacted Megapari support on 08 Oct 2026 via live chat, but they did not reply and did not credit.

I have been waiting for 6 days now.

I request that Megapari credit 26,000 PKR to my account ID 1795256917.

I have attached the Meezan Bank statement as proof.

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3200 Amount Deposit not Receive

Megapari
Account number
id: 1831944367

I made a deposit of ₹3,200 to my Megapari account on 9 October 2026 at 10:04 PM. The payment was successfully completed through PhonePe, but the amount has still not been credited to my Megapari account.
It has now been 4 days, and I am still waiting for my deposit to be credited.
Payment Details:
Amount: ₹3,200
Date & Time: 9 October 2026, 10:04 PM
UTR: 411463111654
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I am submitting this formal complaint regarding an unresolved deposit issue with Megapari Casino.

On 27th September 2026 ,I made a deposit of 25,000 BDT into my Megapari account via bKash. The transaction was fully successful and the amount was debited from my personal account. However, even after considerable time has passed, the funds have still not been credited to my Megapari gaming balance.

Here are my account and transaction details:

Megapari User ID: 517338295
Disputed Amount: 25,000 BDT
Payment Method: bKash
Transaction ID (TrxID): DIR00LZ2ES
Date & Time of Transfer: 27/09/2026 5.31 pm

I contacted Megapari Live Chat support and their email support multiple times. Every time I reached out, I was only given automated or generic replies asking me to wait, without any concrete updates or timeline for resolution. I have already provided all requested proof of payment, including bank/wallet transaction statements and full screenshots showing the successful transfer and Transaction ID.

Despite completing all required steps and showing genuine proof of payment, my 25,000 BDT is still missing.

I kindly request AskGamblers to intervene and assist in getting Megapari to investigate this payment and credit the 25,000 BDT to my account or refund it back to my original payment source.

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Resolved

Withdrawal error declined by operator payment processing error

Gaming ID: 1825308423

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I have contacted Megapari support for 6 days without any solution. They keep saying to wait and that the issue was forwarded to the finance department.

I have attached proof of the Vodafone Cash payment and my Megapari account showing the deposit was not credited She also provided a video guide from the Vodafone Cash wallet.

Please help me to get my deposit credited or refunded.

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