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Withdrawal Failure via iCashOne Voucher on Megapari Despite Successful Deposits


1 year ago

Hello AskGamblers team,


I am a long-time user of Megapari and have never faced major issues until recently. I am now facing repeated withdrawal failures, even after following the instructions provided by Megapari support.

Here’s the sequence of events:


Initially, I deposited funds via AstroPay, which later discontinued operations in India.

After that, I deposited successfully using iCashOne and UPI (twice confirmed, one failed but debited from bank account still no refund).

I tried to withdraw using iCashOne voucher, as advised by Megapari support. However, the withdrawal attempt was rejected without any verification step (like email confirmation or voucher code), which is normally required on first-time withdrawals for iCashOne based on other platforms.

Megapari support keeps asking me to wait for 12–24 hours and try again, but nothing changes.

I have also tried UPI withdrawal after depositing via UPI, but it gives an error saying recommended method is astropay

I have contacted them via Live Chat and Telegram multiple times, but there is no effective resolution.

I was advised to use BillBlend, but that option is not even visible in my account.

I’ve been a loyal player, and the current situation is causing a lot of stress as a large amount of my money is stuck.

I am not asking for anything unreasonable — just the ability to withdraw my funds using valid and verified methods that I’ve deposited through. I hope AskGamblers can intervene and help mediate this with the Megapari team.


Thank you for your support.

Disputed Casino Megapari Casino
Amount ₹31700

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear AskGamblers Team,

The issue has been resolved. My sincere apologies for the delayed response.
I would also like to know the reason for the initial withdrawal failures.
User name

Dear @Vikram91,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello!

Thank you for your patience while we conducted a thorough investigation regarding your withdrawal concerns. We truly understand how important your experience is to us, and we want you to know that you are a valued player.

We are now ready to share the results of our review with you. Please find below the details of your recent withdrawal requests and their status:

• 2025-07-20 16:36:56 — 900 INR
• 2025-07-20 16:42:49 — 5000 INR
• 2025-07-20 16:51:31 — 6700 INR
• 2025-07-20 16:56:47 — 5000 INR
• 2025-07-20 17:03:56 — 5033 INR
• 2025-07-20 17:17:08 — 10000 INR

All of these withdrawal requests were approved and successfully processed to your specified wallet.

As you can see, the issue was resolved promptly. We kindly ask you to confirm receipt of the funds or inform us if there are any further concerns.

Thank you for your understanding and cooperation. We remain committed to providing you with the best service possible.

Warm regards,
Megapari

Megapari Casino Complaint Stats

Resolved 82 / 82
Avg. Amount $1,971
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 64 out of 64 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino
My account is getting verified from two months

Dear askgamblers team,


I am submitting a complaint against Megapari regarding an unpaid withdrawal that has been pending for approximately from two months.

  • Player ID: 1737122479
  • Withdrawal amount: 70000 inr
  • Registered mail: < email removed >


I requested a withdrawal from my Megapari account two months ago. Since then, Megapari has repeatedly required verification and additional documents from me.


I have fully cooperated with all of their verification requirements. I submitted all photographs, identification documents and other information requested by Megapari. I have completed all required KYC/verification procedures.


Despite providing everything requested and waiting for two months, my withdrawal has still not been paid and my funds remain unavailable.


I have contacted Megapari’s support team regarding the issue, but the matter has not been resolved. I have not received a clear and satisfactory explanation for why my withdrawal continues to be delayed.


I am therefore asking AskGamblers to assist me in resolving this dispute and to contact Megapari regarding the outstanding withdrawal.


I have provided all the documents and selfie with document, selfie with given code written on the paper , selfie with megapari account and selfie with the conversation and still the account is not verified.


I would appreciate AskGamblers’ assistance in getting Megapari to provide a clear explanation and, if there is no legitimate outstanding requirement, release my funds.


Thank you for your assistance.

Chart Pointer
10h left
₹70,000
Has Not Paid My Withdrawal for Over 30 Days Despite Completing All Verification

I am submitting a complaint against Megapari regarding an unpaid withdrawal that has been pending for approximately one month.


  • Casino/Betting Site: Megapari
  • Player ID: 1785956359
  • Registered Email: < email removed >
  • Withdrawal Amount: [AMOUNT]
  • Withdrawal Request Date: [DATE]


I requested a withdrawal from my Megapari account approximately one month ago. Since then, Megapari has repeatedly required verification and additional documents from me.


I have fully cooperated with all of their verification requirements. I submitted all photographs, identification documents and other information requested by Megapari. As far as I am aware, I have completed all required KYC/verification procedures.


Despite providing everything requested and waiting for approximately 30 days, my withdrawal has still not been paid and my funds remain unavailable.


I have contacted Megapari’s support team regarding the issue, but the matter has not been resolved. I have not received a clear and satisfactory explanation for why my withdrawal continues to be delayed.


I am therefore asking AskGamblers to assist me in resolving this dispute and to contact Megapari regarding the outstanding withdrawal.


I can provide evidence including:

  • Screenshots of my withdrawal request;
  • My correspondence with Megapari;
  • Evidence of the verification/KYC requests;
  • Evidence showing that I submitted the requested documents;
  • Screenshots showing the current status of my withdrawal.


I am willing to provide any additional non-sensitive evidence required to verify my complaint.

I would appreciate AskGamblers’ assistance in getting Megapari to provide a clear explanation and, if there is no legitimate outstanding requirement, release my funds.


Thank you for your assistance.


Player ID: 1785956359

Status solved Resolved
Withdrawal deception and rejection

Dear AskGamblers Team and Megapari Casino Management,


I am filing a formal complaint against Megapari Casino regarding systematic failure to process withdrawals via M-Pesa for Kenyan players.


My account ID is [1548714277 registered in Kenya under([email protected]]. I have been a verified player with full KYC completed. My issue concerns withdrawal.

The core problem is deceptive payment practices. When I deposit, M-Pesa is always available, instant and working. I have deposited multiple times via M-Pesa Paybill and STK push without any issue, and funds reflect immediately. However, when I attempt to withdraw, there is either no M-Pesa withdrawal option available at all in the Cashier, or on the rare occasions when it appears and I submit a request, it is automatically rejected after a few hours with a generic reason like "payment system unavailable" or "try another method", or remains in pending status indefinitely.

I have contacted live chat and emailed support. I have been told to wait, try later, use cryptocurrency, or use another e-wallet that is not practical in Kenya. This is not acceptable because Megapari actively advertises and accepts M-Pesa for Kenya to take deposits, but does not provide a functional corresponding withdrawal channel. This forces players to keep playing until they lose.

This is not an isolated incident. If you visit Megapari's official Facebook page, the comment section and wall are filled with complaints from players from Kenya, Ghana, Nigeria, India, and other countries, all reporting the exact same pattern: deposits work perfectly, withdrawals are rejected, delayed for weeks, or cancelled without valid explanation. This shows a pattern of withholding player funds.

I have attached screenshots showing: 1) M-Pesa available for deposit, 2) No M-Pesa option in withdrawal or rejected status, 3) My M-Pesa statement proving no credit, 4) Chat transcripts.

I request: Immediate release of my KES [121491ksh] via M-Pesa to the same number I used to deposit, or a clear technical explanation with a specific timeline. The current practice violates basic fairness principles where the deposit and withdrawal method should be symmetrical.

Thank you for your intervention.


Account ID: [1548714277 ]



Status solved Resolved
Ksh121,491