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Withdrawal Failure via iCashOne Voucher on Megapari Despite Successful Deposits


1 year ago

Hello AskGamblers team,


I am a long-time user of Megapari and have never faced major issues until recently. I am now facing repeated withdrawal failures, even after following the instructions provided by Megapari support.

Here’s the sequence of events:


Initially, I deposited funds via AstroPay, which later discontinued operations in India.

After that, I deposited successfully using iCashOne and UPI (twice confirmed, one failed but debited from bank account still no refund).

I tried to withdraw using iCashOne voucher, as advised by Megapari support. However, the withdrawal attempt was rejected without any verification step (like email confirmation or voucher code), which is normally required on first-time withdrawals for iCashOne based on other platforms.

Megapari support keeps asking me to wait for 12–24 hours and try again, but nothing changes.

I have also tried UPI withdrawal after depositing via UPI, but it gives an error saying recommended method is astropay

I have contacted them via Live Chat and Telegram multiple times, but there is no effective resolution.

I was advised to use BillBlend, but that option is not even visible in my account.

I’ve been a loyal player, and the current situation is causing a lot of stress as a large amount of my money is stuck.

I am not asking for anything unreasonable — just the ability to withdraw my funds using valid and verified methods that I’ve deposited through. I hope AskGamblers can intervene and help mediate this with the Megapari team.


Thank you for your support.

Disputed Casino Megapari Casino
Amount ₹31700

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear AskGamblers Team,

The issue has been resolved. My sincere apologies for the delayed response.
I would also like to know the reason for the initial withdrawal failures.
User name

Dear @Vikram91,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello!

Thank you for your patience while we conducted a thorough investigation regarding your withdrawal concerns. We truly understand how important your experience is to us, and we want you to know that you are a valued player.

We are now ready to share the results of our review with you. Please find below the details of your recent withdrawal requests and their status:

• 2025-07-20 16:36:56 — 900 INR
• 2025-07-20 16:42:49 — 5000 INR
• 2025-07-20 16:51:31 — 6700 INR
• 2025-07-20 16:56:47 — 5000 INR
• 2025-07-20 17:03:56 — 5033 INR
• 2025-07-20 17:17:08 — 10000 INR

All of these withdrawal requests were approved and successfully processed to your specified wallet.

As you can see, the issue was resolved promptly. We kindly ask you to confirm receipt of the funds or inform us if there are any further concerns.

Thank you for your understanding and cooperation. We remain committed to providing you with the best service possible.

Warm regards,
Megapari

Megapari Casino Complaint Stats

Resolved 87 / 87
Avg. Amount $1,858
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 67 out of 67 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino
Verification prolonged for 12 days with repeated document requests
I am submitting this complaint regarding the prolonged verification process on my MegaPari account.

My verification has been ongoing for approximately 12 days. During this period, I have fully cooperated with every request from MegaPari’s Security Department and have provided all documents and photographs that I am able to provide.

So far, I have submitted:

My national ID card.

A selfie holding my ID while my MegaPari account was open and visible on my computer.

A utility bill and an official document confirming my residential address.

Proof and screenshots of my cryptocurrency transactions.

After this, I was asked to take another selfie holding my ID while my email correspondence with MegaPari’s support/security team was open and visible on my computer. I also provided this photograph exactly as requested.

The main issue is the way the verification process is being handled. Almost every request takes approximately 72 hours to receive a response. After waiting for this period, instead of the verification being completed, I am repeatedly asked for another document, another photograph, or another form of verification, and a new waiting period begins.

I fully understand the need for KYC and security checks, and I have not refused any reasonable verification request. However, after providing proof of my identity, address, account ownership, email access and cryptocurrency transactions, I do not believe it is reasonable for the process to continue indefinitely through new document requests every three days.

This verification process has now lasted approximately 12 days and has involved multiple different forms of identity and account verification.

I am asking MegaPari to either complete the verification of my account or clearly state all remaining requirements at once, instead of adding new requirements after each 72-hour waiting period.

I can provide screenshots of the emails, document requests, timestamps and correspondence with the Security Department as evidence of the entire verification timeline.

I would appreciate AskGamblers’ assistance in resolving this matter.
Status solved Resolved