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Withdrawal delayed for two weeks


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By Negrito
2 months ago

Hello,

I withdrew the sum of 1600 euros two weeks ago, but I still haven’t received anything.

I have already provided all the necessary documents you requested, yet there has been no update or response from your side.

I would appreciate it if you could urgently check the status of my withdrawal and let me know when I can expect the funds to arrive.

This delay is concerning, and I kindly ask for a prompt clarification.

Disputed Casino Megapari Casino
Amount €1600

Discussion

User name

Dear Negrito,

Following the submitter’s email that he would like to reject the complaint, the AskGamblers Complaint Team just proceeded with cancelation.

Thank you for your cooperation.

User name
Hello Negrito,

We have thoroughly reviewed your case and noticed that all of your withdrawals from 2026-03-06 to 2026-03-22 17:14:49 were marked as approved. However, as your say, none of these withdrawals have been completed, which is certainly unusual and concerning.

Additionally, we could not find any documents from you in our system. Our support team has contacted you twice, requesting the necessary information, but we haven't received a response.

To proceed and investigate this issue more thoroughly, we kindly ask you to provide your bank statement from 03.06 to 25.03 so that we can check everything in detail. It's also important to note that there isn't a single withdrawal for the exact amount of 1600 euros in our records, but rather several smaller amounts.

Once we receive the requested information, we will be able to assist you further and provide a prompt resolution to your issue.

Thank you for your cooperation, and we look forward to hearing from you soon.

Megapari Casino Complaint Stats

Resolved 66 / 66
Avg. Amount $2,290
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Megapari Casino Complaints

See all complaints for this casino
Withholding 200888 INR for over 30 days

I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.

My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

Status solved Resolved
₹200,888