Complaint #183 Megapari Casino

Withdrawal amount still not credited my bank

By SATI8499990

8 months ago

Hello again I am facing same issue withdrawal issue. My recent complaint was closed just few days back only. Again I am facing same issue this time my withdrawal amount not credited my bank account. I am facing this withdrawal problem frequently. Please do something about this issue dear team megapari management. My withdrawal details 09-02-2026 withdrawal via Still not credited my bank account 10000INR. Please credit my bank account. 3 days over this my 10th complaint, I think withdrawal issue.

Disputed Casino Megapari Casino

Reason Delayed payment

Amount ₹10000

Discussion

AskGamblers

• Support Team

8 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

SATI8499990

8 months ago

I received fund's thank you ask gamblers team and megapari team

Megapari Casino

• Representative

8 months ago

Dear @SATI8499990,

We completely understand that recurring withdrawal issues are incredibly frustrating, and we want to assure you that it is not our intention to cause you any inconvenience. Unfortunately, due to recent events in India, there have been ongoing disruptions, and these may continue for some time. The issue is related to a nationwide strike, technical work in major banks, and changes in fee structures, which have caused some delays. We are unable to influence these external factors. However, the good news is that around 98% of your withdrawals have been processed smoothly, but these occasional failures are causing concern.

On a positive note, we want to highlight that using BinancePay was a great decision, and we highly recommend continuing to use it. This method has never had issues with withdrawals, and the transactions will be processed much faster.

As for the current withdrawal, we’ve reviewed its status, and the transaction is marked as successful on the sender's bank side. We suspect that the funds have become stuck between the banks again, just like last time. We’ll need confirmation from your bank once again, as per the procedure you’ve followed before. Let’s work together one last time: we will reach out to your bank and to the sending bank from our side. If the funds do not reach you while you are requesting confirmation, we will return the funds to your balance, and you can withdraw them using the alternative method, which will be much faster and more comfortable.

• We’ve attached the proof of payment. Please take it, contact your bank, and explain that this transaction has not been credited to your account.
• Ask the bank representative to confirm that this transaction did not arrive, and request their confirmation in writing.
• Once you have the confirmation from your bank, please send it to us along with the current bank statement. You do not need to attach the statement before receiving confirmation, as one alone will not be enough for the investigation. We will definitely need confirmation from your bank representative to proceed with the tracking of the funds.

Please do not hesitate to reach out if you have any questions. We are always here to assist you in resolving this matter.

Best regards,
The Megapari Team

Megapari Casino Complaint Stats

Resolved 87 / 87

Avg. Amount $1,858

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 67 out of 67 complaints in this category have been resolved.

This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino

Deposit not credited with Wave

I made a deposit of 49260 FCFA on 2026-10-07 at 09:13 PM via Wave to Megapari.
Wave Transaction ID:xot-27r3hweeg1h28
Wave Status: Completed - money debited from my account.
Megapari Account ID: 1493589223
My player balance has never been credited. For 8+ days support only says "team is working on it" with no solution.
I have attached Wave transaction receipt and Megapari account screenshot.
I request immediate manual credit or full refund.
Thank you.

76h left

FCFA49,260

Problem with communication related to the deposit verification

I have a issue with Megapari Betting site not a casino but i cannot find megapari in betting section

Since more than 2 weeks ive been trying to withdraw some of my money! I ended emailing with their security team and they want me to give em a deposit document from 24 04 26 amount 295USDT

The problem is that deposit doesnt exist! I ve been trying to explain to them dozen of times that acoording to their website that depopsit was credited onto my account on 21 04 26 !!! But it is like speaking with a bot or s AI! They have no clue what im saying

I keep calling their customer support almost everyday but they don allow me to speak with anybody from security team!

In attachment you will find history of my conversations with customer service and security team.

I hope you can somehow help me please!

I appreciate that!

Thank You

68h left

zł8,000

Withdrawal 800 MAD not received

Hello AskGamblers team,

I want to file a complaint against Megapari Casino.

On 04/10/2026, I requested a withdrawal of 800 MAD.

My user ID is 5365637457. The transaction ID is 1376828615. On the Megapari site, the status is SUCCESS, but the money never arrived in my Bank of Africa BMCE bank account.

I contacted support many times Ticket ID 99638d1e-ff8c-4807-b4d4-6b1495c96e83 and they keep saying wait. More than 10 days have passed.

I have attached my bank statement from 01/10/2026 to 13/10/2026 showing no 800 MAD received. Also screenshot of Megapari withdrawal history showing SUCCESS.

Please help me get my 800 MAD. I have been patient.

Thank you

76h left

د.م.800

Deposit 26,000 PKR not credited since 08 Oct 2026

Amount: 26,000 PKR / 26,000 PKR

Date of transaction: 08 Oct 2026, 06:48 AM

Hello AskGamblers Team,

I deposited 26,000 PKR to Megapari on 08 Oct 2026 at 06:48 AM.

My Megapari User ID: 1795256917

Email: <removed>

Payment Method: Meezan Bank to UBL (Raast P2P)

Beneficiary Name: GHULAM FAREED

Beneficiary Account: UBL XXXX90175041

STAN Number: 495053

Amount: 26,000 PKR

The amount was successfully debited from my Meezan Bank account (ending 8264). I have bank statement proof showing STAN 495053.

However, the funds were never credited to my Megapari player account. I contacted Megapari support on 08 Oct 2026 via live chat, but they did not reply and did not credit.

I have been waiting for 6 days now.

I request that Megapari credit 26,000 PKR to my account ID 1795256917.

I have attached the Meezan Bank statement as proof.

Thank you.

43h left

₨26,000

3200 Amount Deposit not Receive

Megapari
Account number
id: 1831944367

I made a deposit of ₹3,200 to my Megapari account on 9 October 2026 at 10:04 PM. The payment was successfully completed through PhonePe, but the amount has still not been credited to my Megapari account.
It has now been 4 days, and I am still waiting for my deposit to be credited.
Payment Details:
Amount: ₹3,200
Date & Time: 9 October 2026, 10:04 PM
UTR: 411463111654
Please verify the transaction and credit my ₹3,200 deposit to my Megapari account as soon as possible.

Resolved

₹3,200

Deposit of 25000 BDT not credited to account

Dear AskGamblers Team,

I am submitting this formal complaint regarding an unresolved deposit issue with Megapari Casino.

On 27th September 2026 ,I made a deposit of 25,000 BDT into my Megapari account via bKash. The transaction was fully successful and the amount was debited from my personal account. However, even after considerable time has passed, the funds have still not been credited to my Megapari gaming balance.

Here are my account and transaction details:

Megapari User ID: 517338295
Disputed Amount: 25,000 BDT
Payment Method: bKash
Transaction ID (TrxID): DIR00LZ2ES
Date & Time of Transfer: 27/09/2026 5.31 pm

I contacted Megapari Live Chat support and their email support multiple times. Every time I reached out, I was only given automated or generic replies asking me to wait, without any concrete updates or timeline for resolution. I have already provided all requested proof of payment, including bank/wallet transaction statements and full screenshots showing the successful transfer and Transaction ID.

Despite completing all required steps and showing genuine proof of payment, my 25,000 BDT is still missing.

I kindly request AskGamblers to intervene and assist in getting Megapari to investigate this payment and credit the 25,000 BDT to my account or refund it back to my original payment source.

Thank you for your time and assistance.

Resolved

Withdrawal error declined by operator payment processing error

Gaming ID: 1825308423

I would like to complain about my withdrawal which keeps being declined by megapari amounting $3700 USD.

Live chat and customer support keep giving wrong solutions as they keep saying there is a technical issue and all that. It's been 3 days now but getting the same error every day and no one is helping out. Getting the same errors every day and nothing is being fixed.

Kindly help me get my money back as I have attached all screenshots below.

17h left

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Deposit of 280 EGP not credited for 6 days via Vodafone Cash

Hello AskGamblers team,

On 30/09/2026 I made a deposit of 280 EGP to Megapari via Vodafone Cash.

The money was deducted from my Vodafone Cash wallet but was not added to my Megapari balance.

I have contacted Megapari support for 6 days without any solution. They keep saying to wait and that the issue was forwarded to the finance department.

I have attached proof of the Vodafone Cash payment and my Megapari account showing the deposit was not credited She also provided a video guide from the Vodafone Cash wallet.

Please help me to get my deposit credited or refunded.

Thank you.

Resolved

ج.م.‏280

Verification prolonged for 12 days with repeated document requests