Complaint #130 Megapari Casino

Unable to withdraw money from Megapari

By Mukesh_mike

1 year ago

Hi,

I have been trying to withdraw funds from Megapari account since last night.

However, all the modes of transfer were inactive till this morning. (See attached screenshot 1)

At last when I was able to put a transfer request for funds withdrawal this morning, first it was approved but later it got rejected for reasons unknown. (See attached screenshot2)

Since then all the withdrawal modes are again inactive and only the deposit modes are active.

When I tried contacting the customer care they kept telling us there is technical issue and tell me to wait for 12-24 hours. (See attached screenshot 3 to screenshot 9). However, it's more than 24 hours but still the problem persists.

Please help in resolving the matter.

My Megapari ID - 581700781

Disputed Casino Megapari Casino

Reason Declined payment

Amount ₹50000

Discussion

AskGamblers

• Support Team

1 year ago

Dear @Mukesh_mike,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Megapari Casino

• Representative

1 year ago

Dear AskGamblers Team!

We have an update regarding this case, and we would be more than happy to share it with you.

At the time the player experienced difficulties with withdrawals, there were temporary technical issues on the side of the payment provider. We can now confirm that these issues have been fully resolved.

Furthermore, we would like to highlight that the player has successfully submitted multiple withdrawal requests, all of which have been approved:

2025-07-17 08:19:01 – ₹2,000 – Approved

2025-07-17 11:35:59 – ₹2,000 – Approved

2025-07-17 14:51:32 – ₹4,000 – Approved

2025-07-17 16:53:45 – ₹4,000 – Approved

Given this, we believe the player’s initial concern "being unable to submit a withdrawal request" has been fully resolved, and the withdrawal process is now functioning properly.

Would it be reasonable to consider this complaint resolved and mark it as "Resolved"?

We remain at your disposal for any further clarification and appreciate your cooperation.

Warm regards,
Megapari

AskGamblers

• Support Team

1 year ago

Dear Megapari Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Megapari Casino

• Representative

1 year ago

Hello, Mukesh_mike!

We are disheartened to hear about your unsatisfactory experience with us, and we sincerely apologize for any inconvenience caused. Rest assured, our team is diligently investigating your case with the utmost priority, working towards a swift resolution. Your patience is greatly appreciated, and we will ensure to keep you informed of our progress.

Megapari Casino Complaint Stats

Resolved 87 / 87

Avg. Amount $1,858

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 67 out of 67 complaints in this category have been resolved.

This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

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