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Non Payment of INR 50000 Withdrawal via IMPS Requested 18th September 2025


1 year ago
I submitted a withdrawal request of INR 50,000 via IMPS on 18th September 2025. As of today, the funds have not been credited to my bank account.

Since the withdrawal date, I have contacted Megapari support multiple times. Each time, I received the same response: “Please wait for 24 hours, the finance department is working on your case.” This message has been repeated for several days, but the withdrawal remains pending.

Details of the issue:

Withdrawal Request Date: 18th September 2025

Amount: INR 50,000

Method: IMPS

Status: Not received
Disputed Casino Megapari Casino
Amount ₹50000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear AskGamblers Team and Megapari Support,

Thank you for your assistance and cooperation in resolving my complaint. Based on the actions taken, the disputed amount of INR 50,000 has been credited back to my Megapari gaming account.

I appreciate the support provided by AskGamblers in handling this matter, as well as Megapari’s efforts to restore the funds. I will now proceed with a fresh withdrawal request.

Please consider this complaint resolved and kindly close it.
User name
Dear @Nitishf2,

Thank you for your message and for providing us with the updated bank statement. After carefully rechecking your case, we have returned the funds to your gaming balance.

We sincerely appreciate your trust and for choosing Megapari. Please know that you are a valued part of our community, and we are always here to ensure your experience with us remains secure and enjoyable.
User name
Thank you very much for providing the updated bank statement. We have successfully received it and forwarded it to our finance team for a detailed review.

Please rest assured that we are closely monitoring your case. As soon as we receive an update from the relevant department, we will get back to you without delay.

We sincerely appreciate your patience and cooperation throughout this process.

Megapari Casino Complaint Stats

Resolved 87 / 87
Avg. Amount $1,858
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 67 out of 67 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino
Verification prolonged for 12 days with repeated document requests
I am submitting this complaint regarding the prolonged verification process on my MegaPari account.

My verification has been ongoing for approximately 12 days. During this period, I have fully cooperated with every request from MegaPari’s Security Department and have provided all documents and photographs that I am able to provide.

So far, I have submitted:

My national ID card.

A selfie holding my ID while my MegaPari account was open and visible on my computer.

A utility bill and an official document confirming my residential address.

Proof and screenshots of my cryptocurrency transactions.

After this, I was asked to take another selfie holding my ID while my email correspondence with MegaPari’s support/security team was open and visible on my computer. I also provided this photograph exactly as requested.

The main issue is the way the verification process is being handled. Almost every request takes approximately 72 hours to receive a response. After waiting for this period, instead of the verification being completed, I am repeatedly asked for another document, another photograph, or another form of verification, and a new waiting period begins.

I fully understand the need for KYC and security checks, and I have not refused any reasonable verification request. However, after providing proof of my identity, address, account ownership, email access and cryptocurrency transactions, I do not believe it is reasonable for the process to continue indefinitely through new document requests every three days.

This verification process has now lasted approximately 12 days and has involved multiple different forms of identity and account verification.

I am asking MegaPari to either complete the verification of my account or clearly state all remaining requirements at once, instead of adding new requirements after each 72-hour waiting period.

I can provide screenshots of the emails, document requests, timestamps and correspondence with the Security Department as evidence of the entire verification timeline.

I would appreciate AskGamblers’ assistance in resolving this matter.
Status solved Resolved