Complaint #150 Megapari Casino

Non Payment of INR 50000 Withdrawal via IMPS Requested 18th September 2025

By Nitishf2

10 months ago

I submitted a withdrawal request of INR 50,000 via IMPS on 18th September 2025. As of today, the funds have not been credited to my bank account.

Since the withdrawal date, I have contacted Megapari support multiple times. Each time, I received the same response: “Please wait for 24 hours, the finance department is working on your case.” This message has been repeated for several days, but the withdrawal remains pending.

Details of the issue:

Withdrawal Request Date: 18th September 2025

Amount: INR 50,000

Method: IMPS

Status: Not received

Disputed Casino Megapari Casino

Reason Delayed payment

Amount ₹50000

Discussion

AskGamblers

• Support Team

10 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nitishf2

10 months ago

Dear AskGamblers Team and Megapari Support,

Thank you for your assistance and cooperation in resolving my complaint. Based on the actions taken, the disputed amount of INR 50,000 has been credited back to my Megapari gaming account.

I appreciate the support provided by AskGamblers in handling this matter, as well as Megapari’s efforts to restore the funds. I will now proceed with a fresh withdrawal request.

Please consider this complaint resolved and kindly close it.

Megapari Casino

• Representative

10 months ago

Dear @Nitishf2,

Thank you for your message and for providing us with the updated bank statement. After carefully rechecking your case, we have returned the funds to your gaming balance.

We sincerely appreciate your trust and for choosing Megapari. Please know that you are a valued part of our community, and we are always here to ensure your experience with us remains secure and enjoyable.

Megapari Casino

• Representative

10 months ago

Thank you very much for providing the updated bank statement. We have successfully received it and forwarded it to our finance team for a detailed review.

Please rest assured that we are closely monitoring your case. As soon as we receive an update from the relevant department, we will get back to you without delay.

We sincerely appreciate your patience and cooperation throughout this process.

Megapari Casino Complaint Stats

Resolved 68 / 68

Avg. Amount $2,225

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Megapari Casino Complaints

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Rejected withdrawal

Dear Megapari Support,

I am submitting a formal complaint regarding my withdrawal requests.

For the past two days, I have been trying to withdraw my funds to my Swedbank Mastercard, but every request has been rejected with the following error message:

“Declined by operator. (Payment processing error).”

My account details:

Name: <removed>

Account ID: 1743561391

Please investigate this issue immediately and explain the exact reason why my withdrawals are being declined. If withdrawals to my Mastercard are not supported, please enable an alternative withdrawal method, such as a SEPA bank transfer, and process my withdrawal without further delay.

If this issue is not resolved promptly or I do not receive a clear explanation, I will escalate this matter by submitting complaints to the relevant regulatory and consumer protection authorities.

I expect a prompt response and the immediate release of my funds.

Kind regards,

Account ID: 1743561391

66h left

€2,850

Withdrawal method issue

I am writing to report that the withdrawal methods are completely missing/not showing in my account. I have been trying to reach customer support for a week with no response.Please check my account restriction and let me know what documents are required to verify my identity and restore my withdrawal options.

-Account Details

Account ID: < removed and sent to the casino >

Registered Email: < removed and sent to the casino >

Last Deposit Method Used( visa )

Attached are my ID card and a screenshot of the empty withdrawal page for your review.

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Withdrawal and verification related issues

Dear AskGamblers Team,

I would like to submit a formal complaint against Megapari regarding my account verification, which has remained unresolved for more than 15 days. I have 26400 which is stuck in megapari.

My account is currently restricted due to a pending verification, and as a result, I am unable to make any deposits or withdrawals. This has prevented me from accessing and using my account.

Over the past 15+ days, I have made multiple attempts to contact the Megapari support team through email and other available support channels. Unfortunately, I have not received a single response to any of my emails. I have attached copies of the emails I sent as proof of my repeated attempts to seek assistance.

The main issue is that I have never been informed about the verification requirements. Despite repeatedly asking the support team how I can complete the verification process, I have received no guidance regarding which documents or identification are required. I am fully willing to provide any documents necessary to verify my account, but without any response from the operator, I have no way of knowing what is required.

The complete lack of communication from Megapari’s support team has left me unable to resolve this issue despite my continuous efforts.

I kindly request that AskGamblers intervene and assist in resolving this matter by requesting that Megapari:

* Respond to my pending support requests.
* Clearly inform me of the documents and verification requirements for my account.
* Complete my account verification as soon as possible.
* Restore full access to my account so that I can make deposits and withdrawals without further delays.

I sincerely appreciate your assistance and hope that, with your intervention, this issue can be resolved promptly.

Thank you for your time and support.

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₹26,400

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On June 21, 2026, I initiated a deposit of 10,000 INR to my account via MobiKwik Wallet. While the funds were successfully deducted from my bank/wallet balance, they have not been credited to my account with Megapari

Details of Transaction

Transaction Date: 21/06/2026

Amount: 10,000 INR

Transaction/Order ID or UTR: 654bc29d21e13

Payment Method: MobiKwik Wallet

I have contacted Megapari support multiple times regarding this issue. Despite providing all requested information (including proof of payment), I have only received generic, automated responses instructing me to wait 12–24 hours. It has now been 6 days, and the funds remain uncredited. Furthermore, when I sought an update regarding the status of my funds, I was banned from the support channel.

I am requesting that the operator either credit the 10,000 INR to my account immediately or initiate a full refund of the deposit to my original payment method.

I have attached the following documentation to support my claim:

Screenshot of the successful debit from my payment provider showing the transaction ID/UTR.

Screenshots of my communication history with support, including the lack of resolution and proof of being blocked/banned.

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My two Deposits amount not credited to my megapari account

My two Deposits amount not credited to my megapari account I am facing this issue every time I am daily chat with megapari team but my problem not rectified please ask gamblers team please solve my problem.
My first Deposit amount 1700 date of 26-05-2026 second Deposit 8000 date of 06-06-2026 this two amounts not credited my megapari account for Ur reference.
I will attach my transaction pics and my bank statement also

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Missing Deposit of 1000 MAD for 9 days ID 1660710575

"I made a deposit of 1000 MAD on May 5th via CIH Bank. My player ID is 1660710575. The funds were successfully debited from my bank, but after 9 days, they have not been credited to my account. I have provided all bank statements and proof of payment to the support team, but they keep giving me false promises and conflicting deadlines (24h, then 12h, then another 24h). This is a clear case of stalling. I request the immediate credit of my funds."

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I’ve previously withdrawn money from this site and it took 2 days. It took me 3 chat visits. Three days ago I withdrew money again. I still have not received my money. I’ve spoken to chat 10 times and they keep telling me to wait 12-24 hours. I have also given them a call. They keep saying they’ve “highlighted the issue to the finance team”. It’s now over 3 days. How long am I supposed to wait??!!!

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Delayed and missing withdrawals (Total: 650 CAD)

Corps du message (Description) :

Dear Casino Guru / AskGamblers Team,

I am filing a complaint against Megapari regarding multiple withdrawal issues and generic responses from their customer support.

My account ID is < sent to the casino >. My account is fully verified.

I currently have three withdrawal requests that have not been credited to my bank account, totaling 650 CAD:

April 30, 2026: Withdrawal request No 4786314803 for 200.00 CAD

April 30, 2026: Withdrawal request No 4786569909 for 250.00 CAD

May 1, 2026: Withdrawal request No 4786678053 for 200.00 CAD

I was informed that the two requests from April 30 were "approved", but I have still not received any funds in my bank account. The request from May 1 appears to be blocked or stuck in pending.

Whenever I contact customer support, they do not provide any real explanation or tracking information. They only send generic responses asking me to be patient and wait. I was told to wait until today, but my money is still missing.

I have attached a screenshot of my account management page showing my account ID and the exact transaction numbers, as well as screenshots of my communications with support.

I kindly request your assistance in investigating this matter and forcing Megapari to process and release my payments immediately.

Thank you for your time and help.

Sincerely,

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Withdrawal being delayed no legitimate reason

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