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My withdrawal is blocked despite full verification


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By Neo8
1 year ago

Dear AskGamblers Team,

I am writing to report an issue with my Megapari account (ID: 1182978935) under the name <full name removed>

I have a balance of ₹59,807.62 in my account, but I am unable to place any bets or make withdrawals. I have completed every single verification request made by their security team via email, including:

- PAN card (both sides)

- Aadhaar card in PDF format from the official portal

- Selfie with ID and inbox opened with Megapari security mail

- USDT deposit transaction proof

- Screenshots of personal profile

- Utility bill/bank statement

Despite fulfilling all requests, they keep delaying by asking for new documents one by one, wasting time without confirming anything. Even after days, my withdrawal option is still blocked.

It is clearly visible that they are intentionally delaying the process and using vague responses to avoid payouts. I have attached screenshots and email threads as proof.

I request AskGamblers to help resolve this issue and release my funds.


Regards,

<full name removed>

<email address removed>

Disputed Casino Megapari Casino
Amount ₹59807.62

Discussion

User name

Dear @Neo8,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello,

We would like to inform you that the user's verification was successfully completed on April 17. Following this, access to placing bets was restricted, the user was able to withdraw their remaining balance without any issues.
User name loyalty-level-2
Yes
I have sent them via email.
I am also attaching here.
I hope this is last documents because I have already sent all the documents
Aadhar , pan card, voter id card, bank statement, selfie with id card.
So please don't ask for anything else.
I know Megapari is trying to delay and delay.....they don't want to give the withdrawal easily.
User name

Dear @Neo8,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Megapari Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Megapari Casino Complaint Stats

Resolved 66 / 66
Avg. Amount $2,290
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Megapari Casino Complaints

See all complaints for this casino
Delayed and missing withdrawals Total 650 CAD

Delayed and missing withdrawals (Total: 650 CAD)

​Corps du message (Description) :

​Dear Casino Guru / AskGamblers Team,

​I am filing a complaint against Megapari regarding multiple withdrawal issues and generic responses from their customer support.

​My account ID is < sent to the casino >. My account is fully verified.

​I currently have three withdrawal requests that have not been credited to my bank account, totaling 650 CAD:

​April 30, 2026: Withdrawal request No 4786314803 for 200.00 CAD

​April 30, 2026: Withdrawal request No 4786569909 for 250.00 CAD

​May 1, 2026: Withdrawal request No 4786678053 for 200.00 CAD

​I was informed that the two requests from April 30 were "approved", but I have still not received any funds in my bank account. The request from May 1 appears to be blocked or stuck in pending.

​Whenever I contact customer support, they do not provide any real explanation or tracking information. They only send generic responses asking me to be patient and wait. I was told to wait until today, but my money is still missing.

​I have attached a screenshot of my account management page showing my account ID and the exact transaction numbers, as well as screenshots of my communications with support.

​I kindly request your assistance in investigating this matter and forcing Megapari to process and release my payments immediately.

​Thank you for your time and help.

​Sincerely,

Status solved Resolved
$650
Withholding 200888 INR for over 30 days

I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.

My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

Status solved Resolved
₹200,888