Megapari Casino - Keeps asking unnecessary documents for verification

Hello, SUMEET347!

We sincerely apologize for the inconvenience you've encountered. Please be assured that we are thoroughly investigating your issue and are committed to resolving it promptly. Your patience in this matter is highly appreciated, and we will keep you informed with any updates as soon as they become available.

Dear, SUMEET347!

First and foremost, I would like to sincerely apologize for the inconvenience and frustration you have experienced during the verification process. Please understand that this procedure is mandatory and designed to comply with legal and regulatory requirements, ensuring the security of all transactions and the integrity of our gaming environment.

I have personally contacted our Security Department regarding your case. To proceed with the verification and complete it, I kindly ask that you send a photo of your international passport. This step is crucial for fulfilling the regulatory requirements.

Additionally, I would like to assure you that as soon as the verification process is successfully completed, you will be able to withdraw your funds. We are committed to ensuring that this process is concluded as quickly and smoothly as possible.

Thank you for your cooperation and understanding.

Best regards,
MegaPari Team

the photo of my international passport has been sent in the security email. I have sent all the important confidential documents, and i wont be sending anything else. Let me withdraw my funds i request. This is taking too long and i have the right to get my money back. You cant just hold it away from me.

Dear, SUMEET347!

We understand that the verification process can sometimes take longer than expected, but this is only to ensure the complete security of our platform. Please be assured that our Security Department is working diligently on your case.

We would like to emphasize that KYC procedures are crucial for ensuring the security and legitimacy of financial transactions. As an online gambling platform, we are obligated to follow strict regulations and protocols to verify the identity of our players. Unfortunately, since we cannot physically verify each player, the KYC process is necessary to validate the authenticity of documents and ensure funds are transferred to the rightful owner.

We aim to complete the verification process as soon as possible and will notify you once it's finalized. Thank you for your understanding.

Best regards,
MegaPari Team

I have sent my passport details but they are rejecting it saying they want to see all the sensitive information in it. But i cant show all my personal info and passport number as it can be used for identity theft against me. And it is also illegal to share passport details with anyone as per right to information (rti) act. I have submitted all the kyc documents but cannot share my confidential passport data which is illegal to share. Let me withdraw my funds. I have given everything, my ID, Driver licence, Voter ID card, Utility bills. Just dont create so many excuses for a simple kyc.

Dear @Sumeet347,

The AskGamblers Complaint Team is kindly asking you to assist the Megapari Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

Hello, i have sent them the required document for verification. Awaiting their update.

Okay i was allowed to withdraw now and have received the money . Thank you very much Askgamblers team for helping me with this issue. I am really satisfied with this service. Thanks a lot

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.