Complaint #10 Megapari Casino

ETH deposit not credited

By Nitro B.

5 years ago

Hello, I have made a deposit via ETH in the amount of 0.1 on 2020-10-30 20:35 from an online site, and my account balance never got credited.

I have contacted their support via email and live chat many times and was told to wait, that my issue has been forwared to their releveant department. Today I contacted them again and I got a response from them "Hello,

When depositing you indicated an incorrect tag when receiving the requirement. Refunds are not possible, you should have familiarized with the risks on the site before making a payment, if you sent to the wrong deposit address.

Sincerely,

MegaPari Support Team"

The thing is ETH does not require any TAG, but I have checked my ETH transaction again anyway and my Megapari ETH deposit address, and they are correct as you will see from every screenshot I made of this transaction. I have even made another deposit there today so you will see my last transactions to Megapari and you will see that my ETH deposit was never credited, not only that, they also say it was my mistake.

Transaction link:

<link removed>

Disputed Casino Megapari Casino

Reason Amount not credited

Amount ETH0.1

Discussion

AskGamblers

• Support Team

5 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nitroboj

• Europe • 3 reviews

5 years ago

Ok, as soon as I posted this my account got credited the full amount.

You can now close this issue as solved. Thank you all for your help.

Nitroboj

• Europe • 3 reviews

5 years ago

So I have now made an additional deposit of 0.02 ETH which brings my deposit well over 0.1 ETH, I have sent them a transaction id and a screenshot of my deposit and am now waiting for them to credit my balance.

Nitroboj

• Europe • 3 reviews

5 years ago

So, they replied, that after they checked things again they saw that I did not send the minimum required amount, which I did 0.1 ETH, but ofcourse there ia a transaction fee for ETH, but when you click deposit ETH on their site it just says minimum 100mETH which is 0.1 ETH, they don't say "send more because of the fee". They now say I need to deposit more in order to get the first deposit credited, at first they said that I sent to a wrong address, wrong "TAG", no refund, etc... I am attaching latest email conversation.

Megapari Casino Complaint Stats

Resolved 87 / 87

Avg. Amount $1,858

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 67 out of 67 complaints in this category have been resolved.

This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

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Deposit 26,000 PKR not credited since 08 Oct 2026

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Date of transaction: 08 Oct 2026, 06:48 AM

Hello AskGamblers Team,

I deposited 26,000 PKR to Megapari on 08 Oct 2026 at 06:48 AM.

My Megapari User ID: 1795256917

Email: <removed>

Payment Method: Meezan Bank to UBL (Raast P2P)

Beneficiary Name: GHULAM FAREED

Beneficiary Account: UBL XXXX90175041

STAN Number: 495053

Amount: 26,000 PKR

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Megapari
Account number
id: 1831944367

I made a deposit of ₹3,200 to my Megapari account on 9 October 2026 at 10:04 PM. The payment was successfully completed through PhonePe, but the amount has still not been credited to my Megapari account.
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Payment Details:
Amount: ₹3,200
Date & Time: 9 October 2026, 10:04 PM
UTR: 411463111654
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Here are my account and transaction details:

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Disputed Amount: 25,000 BDT
Payment Method: bKash
Transaction ID (TrxID): DIR00LZ2ES
Date & Time of Transfer: 27/09/2026 5.31 pm

I contacted Megapari Live Chat support and their email support multiple times. Every time I reached out, I was only given automated or generic replies asking me to wait, without any concrete updates or timeline for resolution. I have already provided all requested proof of payment, including bank/wallet transaction statements and full screenshots showing the successful transfer and Transaction ID.

Despite completing all required steps and showing genuine proof of payment, my 25,000 BDT is still missing.

I kindly request AskGamblers to intervene and assist in getting Megapari to investigate this payment and credit the 25,000 BDT to my account or refund it back to my original payment source.

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I have attached proof of the Vodafone Cash payment and my Megapari account showing the deposit was not credited She also provided a video guide from the Vodafone Cash wallet.

Please help me to get my deposit credited or refunded.

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Verification prolonged for 12 days with repeated document requests