Complaint #10 Megapari Casino

ETH deposit not credited

By Nitro B.

5 years ago

Hello, I have made a deposit via ETH in the amount of 0.1 on 2020-10-30 20:35 from an online site, and my account balance never got credited.

I have contacted their support via email and live chat many times and was told to wait, that my issue has been forwared to their releveant department. Today I contacted them again and I got a response from them "Hello,

When depositing you indicated an incorrect tag when receiving the requirement. Refunds are not possible, you should have familiarized with the risks on the site before making a payment, if you sent to the wrong deposit address.

Sincerely,

MegaPari Support Team"

The thing is ETH does not require any TAG, but I have checked my ETH transaction again anyway and my Megapari ETH deposit address, and they are correct as you will see from every screenshot I made of this transaction. I have even made another deposit there today so you will see my last transactions to Megapari and you will see that my ETH deposit was never credited, not only that, they also say it was my mistake.

Transaction link:

<link removed>

Disputed Casino Megapari Casino

Reason Amount not credited

Amount ETH0.1

Discussion

AskGamblers

• Support Team

5 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nitroboj

• Europe • 3 reviews

5 years ago

Ok, as soon as I posted this my account got credited the full amount.

You can now close this issue as solved. Thank you all for your help.

Nitroboj

• Europe • 3 reviews

5 years ago

So I have now made an additional deposit of 0.02 ETH which brings my deposit well over 0.1 ETH, I have sent them a transaction id and a screenshot of my deposit and am now waiting for them to credit my balance.

Nitroboj

• Europe • 3 reviews

5 years ago

So, they replied, that after they checked things again they saw that I did not send the minimum required amount, which I did 0.1 ETH, but ofcourse there ia a transaction fee for ETH, but when you click deposit ETH on their site it just says minimum 100mETH which is 0.1 ETH, they don't say "send more because of the fee". They now say I need to deposit more in order to get the first deposit credited, at first they said that I sent to a wrong address, wrong "TAG", no refund, etc... I am attaching latest email conversation.

Megapari Casino Complaint Stats

Resolved 66 / 66

Avg. Amount $2,290

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Megapari Casino Complaints

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My two Deposits amount not credited to my megapari account I am facing this issue every time I am daily chat with megapari team but my problem not rectified please ask gamblers team please solve my problem.
My first Deposit amount 1700 date of 26-05-2026 second Deposit 8000 date of 06-06-2026 this two amounts not credited my megapari account for Ur reference.
I will attach my transaction pics and my bank statement also

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Identification documents given and KYC is stalling

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3 days withdrawal delay

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Delayed and missing withdrawals Total 650 CAD

Delayed and missing withdrawals (Total: 650 CAD)

Corps du message (Description) :

Dear Casino Guru / AskGamblers Team,

I am filing a complaint against Megapari regarding multiple withdrawal issues and generic responses from their customer support.

My account ID is < sent to the casino >. My account is fully verified.

I currently have three withdrawal requests that have not been credited to my bank account, totaling 650 CAD:

April 30, 2026: Withdrawal request No 4786314803 for 200.00 CAD

April 30, 2026: Withdrawal request No 4786569909 for 250.00 CAD

May 1, 2026: Withdrawal request No 4786678053 for 200.00 CAD

I was informed that the two requests from April 30 were "approved", but I have still not received any funds in my bank account. The request from May 1 appears to be blocked or stuck in pending.

Whenever I contact customer support, they do not provide any real explanation or tracking information. They only send generic responses asking me to be patient and wait. I was told to wait until today, but my money is still missing.

I have attached a screenshot of my account management page showing my account ID and the exact transaction numbers, as well as screenshots of my communications with support.

I kindly request your assistance in investigating this matter and forcing Megapari to process and release my payments immediately.

Thank you for your time and help.

Sincerely,

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Withdrawal being delayed no legitimate reason

My withdrawal has been delayed for a few days now without a reasonable explanation.

I keep getting told to wait 12 hours over and over again. They say finance hasn't come up with a solution and to come back in 12 hours. & it's getting really frustrating because it only took a call hours for my past withdrawals to complete, so I really dont understand why this is happening now, and I am not receiving any help whatsoever

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Deposit amount not credited my megapari account

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10000 INR not credited to my bank account

Hello,

Again i am facing the same issue.

Withdrawal amount has not been credited to my bank account. 10000 INR since 03-04-2026

Already 3 days over, but still, that amount has not been credited to my bank account

Please rectify my issue and credit my amount to my bank account

For your reference, I will attach the withdrawal request photo

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Withholding 200888 INR for over 30 days

I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.

My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

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