Complaint #173 Megapari Casino

Deposit not credited since January 4th 4000 INR

By DIVYANSHU G.

9 months ago

Hi,

I made a deposit of ₹4000, but the amount is still not reflecting in my account. It has been some time since the transaction, and the money has already been debited from my bank.

Please verify the payment status and update my account balance as soon as possible.

Let me know if you need any additional details from my side.

Acct ID: 1517220963

Disputed Casino Megapari Casino

Reason Amount not credited

Amount ₹4000

Discussion

AskGamblers

• Support Team

9 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

divyanshudcoder

• India

9 months ago

issue is solved, thankyou

Megapari Casino

• Representative

9 months ago

Dear divyanshudcoder,

Please kindly disregard the previous message, as it was sent by mistake. We would like to confirm that we now have an updated and final status regarding your deposit.

After rechecking the transaction multiple times, we can confirm that the deposit was not received by our payment agent. Since the funds did not reach the agent, the transaction was automatically cancelled, and no amount was credited to your account.

To resolve this matter further, we kindly ask you to contact your bank directly and request a transaction trace and refund from their side. Your bank will be able to provide precise details on the status and return of the funds.

Additionally, we would like to remind you that when providing any supporting documents (including PDF, PNG, JPG, or other formats), the use of graphic editors or any form of modification is not permitted. All documents must be original and unaltered, as this is essential for a valid review process.

Since the funds were not received by our payment agent and are not held in any Megapari accounts, any further steps must be taken through your bank.

Thank you for reaching out and for your understanding.
Kind regards,
Megapari Team

Megapari Casino

• Representative

9 months ago

Thank you for providing the bank PDF. We have received it and are currently reviewing the information together with our payment team.

As soon as the verification is completed and we have an update, we will inform you right away. Thank you for your patience and cooperation while this check is in progress.

Megapari Casino Complaint Stats

Resolved 87 / 87

Avg. Amount $1,858

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 67 out of 67 complaints in this category have been resolved.

This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

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