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Deposit not credited since January 4th 4000 INR


5 months ago

Hi,

I made a deposit of ₹4000, but the amount is still not reflecting in my account. It has been some time since the transaction, and the money has already been debited from my bank.

Please verify the payment status and update my account balance as soon as possible.

Let me know if you need any additional details from my side.

Acct ID: 1517220963

mega.jpeg
Disputed Casino Megapari Casino
Amount ₹4000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
issue is solved, thankyou
User name
Dear divyanshudcoder,

Please kindly disregard the previous message, as it was sent by mistake. We would like to confirm that we now have an updated and final status regarding your deposit.

After rechecking the transaction multiple times, we can confirm that the deposit was not received by our payment agent. Since the funds did not reach the agent, the transaction was automatically cancelled, and no amount was credited to your account.

To resolve this matter further, we kindly ask you to contact your bank directly and request a transaction trace and refund from their side. Your bank will be able to provide precise details on the status and return of the funds.

Additionally, we would like to remind you that when providing any supporting documents (including PDF, PNG, JPG, or other formats), the use of graphic editors or any form of modification is not permitted. All documents must be original and unaltered, as this is essential for a valid review process.

Since the funds were not received by our payment agent and are not held in any Megapari accounts, any further steps must be taken through your bank.

Thank you for reaching out and for your understanding.
Kind regards,
Megapari Team
User name
Thank you for providing the bank PDF. We have received it and are currently reviewing the information together with our payment team.

As soon as the verification is completed and we have an update, we will inform you right away. Thank you for your patience and cooperation while this check is in progress.

Megapari Casino Complaint Stats

Resolved 66 / 66
Avg. Amount $2,290
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Megapari Casino Complaints

See all complaints for this casino
Withholding 200888 INR for over 30 days

I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.

My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

Status solved Resolved
₹200,888