Deposit not credited for 4 days
On Tuesday 20th October 2026 at 18:45 Zambian time, I deposited ZMW 140.00 to Megapari via Airtel Money / Kazang.
My Megapari ID: 1789188653
Amount: ZMW 140.00
Date: 20 Oct 2026 18:45
Transaction ID (TID): MP261020.1845.K52934
Recipient: KAZANGSPA SPARGRIS ZAMBIA Till Number (Megapari's agent in Zambia)
Method: Airtel Money Zambia
Airtel Transaction shows SUCCESSFUL, money left my account, my Airtel balance is now ZMW 1.14.
The deposit has not been credited to my Megapari account for 4 days now (Tuesday to Saturday). My Megapari balance still shows 0.
I contacted Megapari live chat (only robot) and supporÂt@mÂegaÂparÂi.com. They told me to wait 24 hours. Now 96 hours have passed and still nothing. No credit, no refund.
I have attached:
1. Airtel Money confirmation SMS / screenshot showing TID MP261020.1845.K52934 and recipient KAZANGSPA
2. Failed transaction screenshot
3. My Megapari ID 1789188653 showing zero balance
I request Megapari to either immediately credit ZMW 140 to my account ID 1789188653 or refund it to my Airtel Money.
Thank you.
My Megapari ID: 1789188653
Amount: ZMW 140.00
Date: 20 Oct 2026 18:45
Transaction ID (TID): MP261020.1845.K52934
Recipient: KAZANGSPA SPARGRIS ZAMBIA Till Number (Megapari's agent in Zambia)
Method: Airtel Money Zambia
Airtel Transaction shows SUCCESSFUL, money left my account, my Airtel balance is now ZMW 1.14.
The deposit has not been credited to my Megapari account for 4 days now (Tuesday to Saturday). My Megapari balance still shows 0.
I contacted Megapari live chat (only robot) and supporÂt@mÂegaÂparÂi.com. They told me to wait 24 hours. Now 96 hours have passed and still nothing. No credit, no refund.
I have attached:
1. Airtel Money confirmation SMS / screenshot showing TID MP261020.1845.K52934 and recipient KAZANGSPA
2. Failed transaction screenshot
3. My Megapari ID 1789188653 showing zero balance
I request Megapari to either immediately credit ZMW 140 to my account ID 1789188653 or refund it to my Airtel Money.
Thank you.
Megapari Casino Complaint Stats
Resolved
91 / 91
Avg. Amount
$1,780
Avg. Complaint Duration
8 days
Avg. Response Time
2 days
Megapari Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 68 out of 68 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.