Complaint #143 Megapari Casino

Deposit is not credited in my megapari wallet

By Kalikomde

10 months ago

Hello askgamblers

I made a deposit of on megapari. Details are below

Amount:18000

Date and time: 26/07/25 3.39 pm

Transaction is 520744669188

But the amount is not credited in my account. I tried multiple time to contact customer care but they ask me to wait. Later they concluded that their agent didn't receive the amount. I ever gave them the bank statement for the proof. But after few days they rejected my 18000. Please reverify the issue.

I am enclosing the payment details as well as bank statement of the same date. STATEMENT PASSWORD IS RATN2303

Disputed Casino Megapari Casino

Reason Amount not credited

Amount ₹1800

Discussion

AskGamblers

• Support Team

10 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Kalikomde

10 months ago

I received the money. Thanks for the support. We can close this

Megapari Casino

• Representative

10 months ago

Dear @AskGamblers,

We would like to inform you that the player’s deposit issue has been successfully resolved, and the amount of 1800 INR was credited to their account on 2025-08-30 at 15:35:38 GMT.

In this regard, may we kindly ask you to close the complaint and mark it as resolved?

With respect,
Megapari

Kalikomde

10 months ago

I received the money. Thank you

Megapari Casino Complaint Stats

Resolved 67 / 67

Avg. Amount $2,258

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (220)

Megapari Casino Complaints

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Withdrawal method issue

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-Account Details

Account ID: < removed and sent to the casino >

Registered Email: < removed and sent to the casino >

Last Deposit Method Used( visa )

Attached are my ID card and a screenshot of the empty withdrawal page for your review.

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I would like to submit a formal complaint against Megapari regarding my account verification, which has remained unresolved for more than 15 days. I have 26400 which is stuck in megapari.

My account is currently restricted due to a pending verification, and as a result, I am unable to make any deposits or withdrawals. This has prevented me from accessing and using my account.

Over the past 15+ days, I have made multiple attempts to contact the Megapari support team through email and other available support channels. Unfortunately, I have not received a single response to any of my emails. I have attached copies of the emails I sent as proof of my repeated attempts to seek assistance.

The main issue is that I have never been informed about the verification requirements. Despite repeatedly asking the support team how I can complete the verification process, I have received no guidance regarding which documents or identification are required. I am fully willing to provide any documents necessary to verify my account, but without any response from the operator, I have no way of knowing what is required.

The complete lack of communication from Megapari’s support team has left me unable to resolve this issue despite my continuous efforts.

I kindly request that AskGamblers intervene and assist in resolving this matter by requesting that Megapari:

* Respond to my pending support requests.
* Clearly inform me of the documents and verification requirements for my account.
* Complete my account verification as soon as possible.
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I sincerely appreciate your assistance and hope that, with your intervention, this issue can be resolved promptly.

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Details of Transaction

Transaction Date: 21/06/2026

Amount: 10,000 INR

Transaction/Order ID or UTR: 654bc29d21e13

Payment Method: MobiKwik Wallet

I have contacted Megapari support multiple times regarding this issue. Despite providing all requested information (including proof of payment), I have only received generic, automated responses instructing me to wait 12–24 hours. It has now been 6 days, and the funds remain uncredited. Furthermore, when I sought an update regarding the status of my funds, I was banned from the support channel.

I am requesting that the operator either credit the 10,000 INR to my account immediately or initiate a full refund of the deposit to my original payment method.

I have attached the following documentation to support my claim:

Screenshot of the successful debit from my payment provider showing the transaction ID/UTR.

Screenshots of my communication history with support, including the lack of resolution and proof of being blocked/banned.

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Delayed and missing withdrawals (Total: 650 CAD)

Corps du message (Description) :

Dear Casino Guru / AskGamblers Team,

I am filing a complaint against Megapari regarding multiple withdrawal issues and generic responses from their customer support.

My account ID is < sent to the casino >. My account is fully verified.

I currently have three withdrawal requests that have not been credited to my bank account, totaling 650 CAD:

April 30, 2026: Withdrawal request No 4786314803 for 200.00 CAD

April 30, 2026: Withdrawal request No 4786569909 for 250.00 CAD

May 1, 2026: Withdrawal request No 4786678053 for 200.00 CAD

I was informed that the two requests from April 30 were "approved", but I have still not received any funds in my bank account. The request from May 1 appears to be blocked or stuck in pending.

Whenever I contact customer support, they do not provide any real explanation or tracking information. They only send generic responses asking me to be patient and wait. I was told to wait until today, but my money is still missing.

I have attached a screenshot of my account management page showing my account ID and the exact transaction numbers, as well as screenshots of my communications with support.

I kindly request your assistance in investigating this matter and forcing Megapari to process and release my payments immediately.

Thank you for your time and help.

Sincerely,

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