Mark all as read

Settings

Notifications
Casino Complaints

Deposit amount not credited my megapari account


1 year ago

I deposited amount 10000 rupees 4-08-2025.

Still that amount has not been credited... I clarified with my bank account there confirmed that amount was credited to Ur agent account... but still I am waiting the 10000 not credited to my megapari account. Please rectify my issue and credit my money to my megapari account.

Your service request no.1124992229 for UPI Transaction Dispute is closed and amount INR 10,000 has been credited to the beneficiary. Team IDFC First Bank. This msg from from my bank account

Disputed Casino Megapari Casino
Amount ₹10000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Yes it's resolved
User name loyalty-level-2
Before conversation u said our agent not get payment he send google pay screen shots....I only told to check phone pe then Ur agent agree I send payment what is this he use my money I send him 10 days ago .... please u keep good agents...my problem resolved..but previous 10000 not credited still
User name
Dear @SATI8499990,

Thank you for staying with us throughout the entire investigation process. We truly appreciate your patience. We did everything possible to resolve your case and are pleased to inform you that a short while ago, your account was credited with 15,000 INR on 2025-08-31 at 05:05:49 GMT.

We kindly ask you to confirm that your issue has been resolved and that you are satisfied with the outcome. Your confirmation will allow us to mark this situation as resolved and close your case.

With respect,
Megapari

Megapari Casino Complaint Stats

Resolved 87 / 87
Avg. Amount $1,858
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 67 out of 67 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino
Verification prolonged for 12 days with repeated document requests
I am submitting this complaint regarding the prolonged verification process on my MegaPari account.

My verification has been ongoing for approximately 12 days. During this period, I have fully cooperated with every request from MegaPari’s Security Department and have provided all documents and photographs that I am able to provide.

So far, I have submitted:

My national ID card.

A selfie holding my ID while my MegaPari account was open and visible on my computer.

A utility bill and an official document confirming my residential address.

Proof and screenshots of my cryptocurrency transactions.

After this, I was asked to take another selfie holding my ID while my email correspondence with MegaPari’s support/security team was open and visible on my computer. I also provided this photograph exactly as requested.

The main issue is the way the verification process is being handled. Almost every request takes approximately 72 hours to receive a response. After waiting for this period, instead of the verification being completed, I am repeatedly asked for another document, another photograph, or another form of verification, and a new waiting period begins.

I fully understand the need for KYC and security checks, and I have not refused any reasonable verification request. However, after providing proof of my identity, address, account ownership, email access and cryptocurrency transactions, I do not believe it is reasonable for the process to continue indefinitely through new document requests every three days.

This verification process has now lasted approximately 12 days and has involved multiple different forms of identity and account verification.

I am asking MegaPari to either complete the verification of my account or clearly state all remaining requirements at once, instead of adding new requirements after each 72-hour waiting period.

I can provide screenshots of the emails, document requests, timestamps and correspondence with the Security Department as evidence of the entire verification timeline.

I would appreciate AskGamblers’ assistance in resolving this matter.
Status solved Resolved