Deposit 26,000 PKR not credited since 08 Oct 2026

Hello AskGamblers team,

I want to file a complaint against Megapari Casino.

On 04/10/2026, I requested a withdrawal of 800 MAD.

My user ID is 5365637457. The transaction ID is 1376828615. On the Megapari site, the status is SUCCESS, but the money never arrived in my Bank of Africa BMCE bank account.

I contacted support many times Ticket ID 99638d1e-ff8c-4807-b4d4-6b1495c96e83 and they keep saying wait. More than 10 days have passed.

I have attached my bank statement from 01/10/2026 to 13/10/2026 showing no 800 MAD received. Also screenshot of Megapari withdrawal history showing SUCCESS.

Please help me get my 800 MAD. I have been patient.

Thank you

Dear AskGamblers Team,

I am submitting this formal complaint regarding an unresolved deposit issue with Megapari Casino.

On 27th September 2026 ,I made a deposit of 25,000 BDT into my Megapari account via bKash. The transaction was fully successful and the amount was debited from my personal account. However, even after considerable time has passed, the funds have still not been credited to my Megapari gaming balance.

Here are my account and transaction details:

• Megapari User ID: 517338295
• Disputed Amount: 25,000 BDT
• Payment Method: bKash
• Transaction ID (TrxID): DIR00LZ2ES
• Date & Time of Transfer: 27/09/2026 5.31 pm

I contacted Megapari Live Chat support and their email support multiple times. Every time I reached out, I was only given automated or generic replies asking me to wait, without any concrete updates or timeline for resolution. I have already provided all requested proof of payment, including bank/wallet transaction statements and full screenshots showing the successful transfer and Transaction ID.

Despite completing all required steps and showing genuine proof of payment, my 25,000 BDT is still missing.

I kindly request AskGamblers to intervene and assist in getting Megapari to investigate this payment and credit the 25,000 BDT to my account or refund it back to my original payment source.

Thank you for your time and assistance.

Gaming ID: 1825308423

I would like to complain about my withdrawal which keeps being declined by megapari amounting $3700 USD.

Live chat and customer support keep giving wrong solutions as they keep saying there is a technical issue and all that. It's been 3 days now but getting the same error every day and no one is helping out. Getting the same errors every day and nothing is being fixed.

Kindly help me get my money back as I have attached all screenshots below.

It's been three days that my deposit in the amount of 100 MAD is delayed.

I provided all the documents and proofs they asked for, even a screen recording from my bank.

Every time I contact their customer support, they tell me to wait 12 hours, and I keep running in the same circle.

This is not the first time I have faced this issue.

I made a deposit of Rs.4500 on 22nd September 2026 and the funds successfully left my bank account, but they didn't get deposited in my megapari account.

I have already contacted them through chat and over phone call and even sent them the screenshot of the transaction.

It's been more than 16 hours and the deposit is still pending and I haven't received proper response from megapari team. The UTR of my transaction is 120045411350.

I'm attaching the screenshot of the transaction too. Kindly have a look into it and deposit my funds into megapari account.

Dear askgamblers team,

I am submitting a complaint against Megapari regarding an unpaid withdrawal that has been pending for approximately from two months.

• Player ID: 1737122479
• Withdrawal amount: 70000 inr
• Registered mail: < email removed >

I requested a withdrawal from my Megapari account two months ago. Since then, Megapari has repeatedly required verification and additional documents from me.

I have fully cooperated with all of their verification requirements. I submitted all photographs, identification documents and other information requested by Megapari. I have completed all required KYC/verification procedures.

Despite providing everything requested and waiting for two months, my withdrawal has still not been paid and my funds remain unavailable.

I have contacted Megapari’s support team regarding the issue, but the matter has not been resolved. I have not received a clear and satisfactory explanation for why my withdrawal continues to be delayed.

I am therefore asking AskGamblers to assist me in resolving this dispute and to contact Megapari regarding the outstanding withdrawal.

I have provided all the documents and selfie with document, selfie with given code written on the paper , selfie with megapari account and selfie with the conversation and still the account is not verified.

I would appreciate AskGamblers’ assistance in getting Megapari to provide a clear explanation and, if there is no legitimate outstanding requirement, release my funds.

Thank you for your assistance.

I am filing a formal complaint against Megapari Casino regarding my account (ID: 764583593).

I am a Bronze VIP player with over 870,000 experience points. My cashback feature has been broken for over 9 days. Instead of fixing it, the system reset my timer and added 4 extra days of waiting time (currently showing 04:09:17).

I contacted live support multiple times. Agent "Adam" acknowledged a problem but did not fix it. Agent "Sam" repeatedly sent automated "maintenance" messages and refused to escalate the issue. When I insisted on speaking to a Supervisor, Sam replied that my continued writing will not change anything.

I have screenshots of all conversations and the timer issue as proof.

I demand:

1. An immediate manual reset of my cashback timer.
2. Immediate credit of my full accumulated cashback amount (which I estimate to be approximately $500 based on my Bronze 6% cashback rate) to my account.
3. An apology for the delay and unprofessional support.

I kindly request your mediation to resolve this issue, as Megapari's support is refusing to help.