Complaint #4 MagicianBet Casino

Delayed payment

By Abd. R.

1 week ago

This site claims that all processes at Magicianbet are AI-powered, so the review, KYC verification, and cashout process only take a few minutes, even though they explicitly state it takes less than 30 minutes. However, my withdrawal from two days ago is still pending, even though my account has been KYC verified. My purpose in filing this complaint is to dispute their claims and seek justice for my pending withdrawal.

Disputed Casino MagicianBet Casino

Reason Delayed payment

Discussion

94 hours left for Ambassador123 to respond.

MagicianBet Casino

• Representative

1 hour ago

Thank you for providing additional details. We have now been able to locate your account and review the case.

Based on our records, the withdrawal that was originally the subject of this complaint has been successfully processed and paid to your account.

Could you please confirm that you have received the funds?

Kind regards,
MagicianBet Team

Ambassador123

• Indonesia • 1 reviews

2 days ago

To make matters worse, my account has now been blocked, so I can't log in. They claim they are still verifying the video required for KYC, but I consider blocking my account without a clear reason to be a huge mistake.

Ambassador123

• Indonesia • 1 reviews

2 days ago

Paypaldidit@gmail.com

MagicianBet Casino

• Representative

5 days ago

Hi AskGamblers Team and Ambassador123,

At this stage, we have not been able to locate any MagicianBet account under the username Ambassador123. To proceed with a proper review, please provide the registered email address associated with the account.

Once we receive the email address, we will check the account and the disputed payment details on our side and provide an update as soon as possible.

Kind regards,
MagicianBet Team

MagicianBet Casino Complaint Stats

Resolved N/A

Avg. Amount N/A

Avg. Complaint Duration N/A

Avg. Response Time N/A