Hello, I tell you my story with magicalspin:
I have all the documents sent and verified, and I am still waiting to collect the first payment.
FIRST: almost two weeks ago I asked for my first withdrawal of 5,000 euros, all right, they say they sent the money but then according to them the payment was rejected by my bank, that is false because I talk to my bank and they do not know anything of a payment rejected by my bank.
SECOND: they told me to make a transfer, I sent the iban and everything was fine.
THIRD: now they tell me that, textual words; "" the risk department sent to notification yesterday and noticed logs in from a place also used by another account regarding the IP. "" Really? Are you kidding?
nobody knows that I have an account in magicalspin, I always play from my house and from my phone, always, the truth is that I do not understand anything and I feel really scammed.
I decided to play in this casino because it is a trustworthy casino on your website. Please guys accept my complaint, please.
please guys can you help me