LuckyBull Casino - The withdrawal has been delayed and I have no means of contacting the support team

Dear @whitedice,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

I have requested a withdrawal of $74.07. The website states that it will be processed within 48 hours, but I have not received any update yet.
I’m unable to contact customer support, and it’s causing me difficulties.

There is no way to contact LuckyBull's support team.
The inquiry form returns an error, and emails are being ignored.
AskGamblers team, I kindly ask for your help.

Dear LuckyBull Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

I received a message from LuckyBull saying that the payment will be deposited into Payz within one or two business days.
I think I will wait a few days and see.

It is truly difficult to get in touch with Luckybull’s support team.
They do reply from time to time, but only sporadically and without any consistency.
They almost never respond within 24 hours, despite claiming to do so.
AskGamblers support team, please help me.
I just want to know what the current status of my withdrawal is.

Dear @whitedice,

Thank you for provided feedback.

Having looked into your case, we are happy to confirm that your withdrawal was successful and by now funds should have reached your end.

While our support team does their best to respond as soon as possible, please note that this can in some cases take longer due to circumstances out of our control or if there are more incoming inquiries.

We appreciate your understanding and welcome you to contact us through support email if you have any further questions.

Kind regards,
LuckyBull Team

Dear @whitedice,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I just checked my Payz account and confirmed that the money has been deposited. Thank you very much.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.