Light casino is taking advantage of players. They are avoiding my withdrawals in hope that I will play back my winnings.
I have been into live chat so many times and got an ridiculous amount of their e-mails stating that my withdrawal will be payed out soon. I have 1 finished withdrawal for nok 5000, 3 pending withdrawals each for nok 5000 (eur 500) and nok 30 000 on my account.
You can only have 3 pending withdrawals going at the same time. On their site they state that max withdrawal is nok 5000 per day and nok 100 000 per month.
Withdrawal will be handled max 3 working days and 24 hours after this for e-wallet.
I contacted their finance department to get a schedule of my withdrawals haha what a joke, here is what I recieved :-
withdrawal made 3.11 to be payed out 8.11
withdrawal made 4.11 to be payed out 12.11
withdrawal made 5.11 to be payed out 18.11
So this means that to recieve this nok 15 000 it is going to take 15 days, so now I am wondering how long is it going to take to recieve the additional nok 30 000?
I have never experienced such a pathetic tactic to try to get players to play back their winnings. I have written in to them many times and I have also told them that I will not in any circumstances play back nok 1 of my money to them. It is not right that I am expected to wait so long my winnings.
Do they have to take so long time to pay out winnings to players? Why is this taking so long?
15 days to withdraw nok 15 000 is not what you state in your terms and conditions so you are breaking your own rules.