Legiano Casino - Holding withdrawals for 10days

Dear @markusrh,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello! The amount being held is 5000 NOK (480 $). The withdrawal is still being held by the casino with the same excuses as provided earlier. They have told me that my withdrawal will be sent "hopefully" today or tomorrow for the past 6 days. And keep sending me the same long copy-paste premade message. No help to get in the live support chat other than false hope!

Dear all,

This complaint has been reopened as per Legiano Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear markusrh,

As we checked your account we can see all of your withdrawal request was cancelled from your side and the amount was played and we do not see any balance in your account as well.

Our team wishes you all the best for your future activities!

Best regards,
Legiano team.

Dear @markusrh,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.