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Legiano Casino - Delayed withdrawal at Legiano Casino 368 EUR

RESOLVED

Complaint Info

Disputed casino

Legiano Casino

Amount

€ 268

Posted on January 23, 2025

I submitted a withdrawal request on 12 January 2025 at Legiano Casino for an amount of 268€, and I am still waiting for my funds to be processed.

It has been over 11 days, and I have not received any progress or a clear explanation regarding the delay.

I contacted their support team several times, but I only received generic responses with no resolution or clear timeline for when the withdrawal would be completed. there should be no reason for this delay.

This situation is very frustrating and unacceptable. I am asking AskGamblers for assistance to resolve this matter quickly.

Casino Name: Legiano Casino

Withdrawal Amount: 268€

Request Date: 12 January 2025


I hope for a prompt resolution to this issue.

Thank you for your help.

Posted on January 26, 2025

14 days passed and no new update about the withdraw , its still in 2 step

AskGamblers
Posted on January 29, 2025

Dear Legiano Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on January 29, 2025

Dear all,

I requested a 268€ withdrawal from Legiano Casino on January 12, 2025, and after 17 days, I still haven’t received it. Support keeps giving generic responses with no real update.

This delay is unacceptable. Please assist in resolving this issue quickly.

Best regards,

Posted on February 2, 2025

Hi , no new update till today 😭

Posted on February 4, 2025

Dear Dimanroad ,

Please be informed that your withdrawal is complete and paid out on our side , please accept our apology for the inconvenience caused .

Best Regards
Legiano Team

AskGamblers
Posted on February 4, 2025

Dear @Dimanroad,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on February 4, 2025

Dear all , i received my withdraw , full payement , thank you @askgamblers for help i appreciate that

AskGamblers
Posted on February 4, 2025

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.