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Don't let me withdraw my earn


Hello,i am a player from Greece,my name is Takis.I have a complaine about KingSolomons Casino.They dont leave me to take my earns because they say i play martingale system.I look to aggreements of his site and nobody say that this system not allow to play.How can i take my earn?Can you help me?

Discussion

User name loyalty-level-2

The casino give me my deposit money back to continiun to play,the case is close from me.

User name

The terms and conditions are monitored and updated frequently in order to protect both players and the casino itself. The update (for this specific clause) was done during May 2010, when we witnessed some extra traffic from players who used the doubling up system, in order to ensure fair gaming for the rest of our players.

For the player who is making the above complaint, his initial deposit and deposit bonus of 1st deposit has been already credited in his account in order for him to enjoy his favourite games.

Thanking you in advance

Nick

User name loyalty-level-2

The paragraph 9.7.11 that you write is only to english language not in Greek language,that was your false not mine.Nowhere write that in Greek language translate.I want the rest of my deposit to continiun to play because you take it back without reason.

User name

Hello Nick,


Thanks for your comprehensive reply.


Can you please tell us when did you add this rule about double-up in your Terms & Conditions, since we can see it wasn't there few months ago.

King Solomons Casino Complaint Stats

Resolved 2 / 2
Avg. Amount N/A
Avg. Complaint Duration 269 days
Avg. Response Time 2 days

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