I am trying to withdraw parts of my balance at this casino via bank transfer since June 1, 2023 and nothing is happening. The 3,500 Euro remain pending and I am keep being told, that the provider has to do a "bet checking" only for "security reasons". I like it, when everything is safe and secure and I could understand those measures, but a 10 day wait (so far) is way too long. Casinos T&Cs state, that all payments via bank transfer will be processed between 5-7 days.
I would appreciate the help of AskGamblers, since my messages to the (friendly) chat support of Joywinner are not getting anywhere either.