I submitted all my documentation to verify my profile and even though it’s been over the 72 hours they said it would take to verify my account is still unverified. I contacted them about this and got a response saying my profile will be verified within the next few hours but it never was. I have all the screenshots attached showing that I submitted my documents and have the email of them saying it was over 72 hours but they would have it done and then the screenshot showing my account is still unverified.
Complaint Info
Disputed casino
Reason
Dear @Simonb339,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Dear Jefebet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Jefebet Casino Complaints
- 1 of 3 Resolved
- 2 days Avg. Response Time
- 3 days Avg. Complaint Duration
- 42 USD Avg. Amount
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Resolved
Jefebet Casino - Technical Issues seems to be JefeBets go to excuse
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Jefebet Casino - Technical Issues seems to be JefeBets go to excuse
I'm not one to complain, but this is ridiculous and I'd love for it to resolved so I can Delete my account and move on. Additionally, I think other ...
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Jefebet Casino - They will not give me a refund
$25
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Jefebet Casino - They will not give me a refund
I was on there playing on 12/21/2025 I deposited money in had 25$ I started out with i just started playing the game paddy star. This is my first time ...
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