I played at Jackpotjoy spanish Branch Botemania casino
I won on slots 1790 Euro an they asked for documents in order to be paid.
I sent them many times my official Mexican ID which is also a voting card both sides and also I sent them a photo of myself holding it as they were unable to verify it.
I also sent them bank statement from my bank with my name and address.
Sorry, I am not being able to be paid, there is a huge problem communicating with them.
The bottom line, I am not being able to enjoy my Winnings from Jackpotjoy/Botemania branch.